08-22-2016 10:45 PM - edited 01-04-2022 03:05 PM
I just joined PM a couple days ago. I carried my old number over and data/calling are working well however I cannot send/receive text messages. Can someone help me?
Thanks
08-23-2016 11:00 AM
Hey @antmokrocks,
I'm sorry to hear about your texting issues,
Can you please send me a private with your Public Mobile phone number?
Thanks,
Shazia
08-22-2016 11:42 PM
You may use another phone to test it.
08-22-2016 11:32 PM
I tried that too and it still does not work. I emailed PM on Saturday about this and they have yet to respond. I have no idea what I should do
08-22-2016 11:26 PM
Try a new conversation and not an existing chat?
08-22-2016 11:25 PM
It's nonfunctional using textra as well
08-22-2016 11:25 PM
I tried clearing cache and it did not work. I am sure I have text messaging in my plan
08-22-2016 11:10 PM
That's weird. Usually people say call or data not working.
Can you make sure you have text in your plan from login into your self-serve account?
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
08-22-2016 11:02 PM
Did you use messenger? You can try to update the app from Google play, or replace it by other SMS app such as Textra SMS,GO SMS Pro. Some apps are not stable in Oxygen OS. If it doesn't work, recovery the system or clean the cache.
08-22-2016 10:48 PM
I am using Oneplus 2
08-22-2016 10:47 PM
what kind of phone you are used?