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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 73608 Views
  • 181 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 75205 Views
  • 181 replies
  • 32 Bravos

Apology

Earlier today, I used what I considered as aggressive language and tone directed towards helen.helen, I wish to take this opportunity to apologize to you for what I said and how I said it. I could have been civil in communicating with you. My apologi...

Martin by Legend
  • 1890 Views
  • 2 replies
  • 3 Bravos

Resolved! Customer service number

I don't have internet since saturday night, I have used less than 50% of my plan, and the payments is not still due. Is there a number I can call directly to see what the problem is?

Vero8 by Great Neighbour / Super Voisin
  • 2320 Views
  • 4 replies
  • 0 Bravos

New Moto G specs

http://mobilesyrup.com/2015/06/22/third-gen-moto-g-leak/I know a few people have it around here so I thought you would like to see the new leaks.

DK by Model Citizen / Citoyen Modèle
  • 1239 Views
  • 1 replies
  • 1 Bravos

Resolved! Why is my phone in SOS

Hello I switched to PM from Chatr and now my phone is not recieving a signal it's in sos status. What can i do to change that. i'm using an old blackberry curve phone.

LH76 by Great Neighbour / Super Voisin
  • 3503 Views
  • 2 replies
  • 0 Bravos

paid for voucher and not working

I paid for a voucher and its not working ... It ls says something went wrong and I can't get into my account for some reason and have only had service for a month

jjonesmk by Great Neighbour / Super Voisin
  • 1072 Views
  • 2 replies
  • 0 Bravos

Resolved! WHY CANT I PAY MY PHONE!

i cant pay my phone bill plzz help i tried calling *611 and it hangs up i tried logging in to my account to pay my phone with a voucher and it doesnt work plzz help I pay my phone every month i dont know whats wrong

BC by Great Neighbour / Super Voisin
  • 3870 Views
  • 8 replies
  • 0 Bravos

June 25 deadline extended to June 29.

Hello,Due to supply and demand of SIM cards, the June 25 deadline to sign up and be eligible for the $10 rebate for 12 months has been extended to June 29.FYI.

Martin by Legend
  • 3802 Views
  • 6 replies
  • 4 Bravos

Where is PM's customer support?

Why isn't my service working?Why isn't the "contact us" link working?How can I ask PM for help? I've was a PM customer prior to january 2015.No data plan. Thank you

balanovich by Good Citizen / Bon Citoyen
  • 2265 Views
  • 5 replies
  • 0 Bravos

Resolved! HOW DO I GET A COPY OF MY CALL LOG HISTORY??

i am trying to get a copy of my entire call history for an important reason. however i am unable to reach any customer service reps from public moblie by phone or other wise. How will i be able to reach an actual person @ public mobile to get the inf...

sean by Great Neighbour / Super Voisin
  • 7608 Views
  • 4 replies
  • 0 Bravos

cannot call united states

My phone is not accepting texts or calls from USA. Also cannot call or text them. From Canada of course. Any way to fix this?

paolo by Good Citizen / Bon Citoyen
  • 1455 Views
  • 5 replies
  • 0 Bravos

Charging my phone

Hello,my phone will not charge anymore. Can someone help or give me answers or advice?Of course, cannot get anybody on the phone at public mobile.Thanks

oldtimer31 by Good Citizen / Bon Citoyen
  • 2680 Views
  • 8 replies
  • 0 Bravos