Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I referred two friends recently. After first reference I received 12$ referral bonus however after the second referral I did not receive any referral bonus. Why?
Hello all,I've been a public mobile customer for few months now and and very happy. I would recommend to new users for sure. Best part is the extremely good prices plus the rewards which make it even cheaper!I have a question concerning what will hap...
Hey all, I got a text to do a survey from the number 4702 and was going to complete it but when replying yes i got a text from 611 saying "Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time." This post is not que...
Afternoon I'm very happy with the service and decided to port over my old phone number from Rogers to public mobile. I followed the instructions and it said it was successfully done till I ask somebody to call me back but it says it's out of service...
Bonjour Mary C'est Tening, Si je me déplace dans un magasin de Telus pour commander une autre carte puce, est-ce que j'aurai besoin de payer des frais étant donné que je suis déjà une clientèle de public mobile et je veux juste récupéré mon num et m...
Whenever I call anyone, no one picks up because they say that it showed "no caller id" on their phones and they don't know who it is because it doesn't display my number.It's been kinda annoying lately and I would really like to know how to set up ou...
My scheduled plan change from 90-day 4gb to new plan which is unlimited provincial Talk, Unlimited international Text and 6GB Data. The scheduled date is today sep 09. I check the current plan, it is still 4gb
So this is a big rant on the support of Rogers... Last week:Try connecting to rogers.com to view my internet usage. I can see a graph but not the day to day usage. I get a BS statement saying there is no account linked to this page, HOWEVER on the fr...
I am currently looking at purchasing a moto g play (XT1607) as my phone just completely died on me. I am wondering if it is compatible with public mobile. Would anyone happen to know if this phone is usable? If so, would I have to do anything to the ...
Hello Everybody, I recently got a PM sim card for a friend who was coming to Toronto for a week. I activated the 10-day plan as a one-time thing. I am not enrolled in Autopay. The account mentions that my plan will be automatically renewed at the end...
the phone and the sim card didn't mactch any more(aftre 6 months working),no body couldn't solve it,so I ordered a new sim card.do I have to do all the activation steps?beacuse i have an account with public mobile already thank you
tried activating my SIM, but I entered something wrong on the credit card info.i cant sign in, i never got an email varification, and when i try to activate the SIM it says its invalid now im stuck, how do i make the payment and get into the account?
I recently changed to Public Mobile from Rogers. I find it much clearer and having had the service for two weeks have not had any dropped calls or missed texts. I also find that the build my plan option was beneficial as I am not paying for services ...
Hello All, I just added this add-on "200 min US and Canada Long Distance" and paid $8 through my credit card. How long does it take to activate?, how do I know that it has been activated? and Where can I track my minutes? please help!
Hey everyone in the Community. As some of you know, I only recently became a member of PublicMobile and the Community, when I switched providers from WIND just 14 days ago. Well, late last night, I was able to rely upon the terrific service available...
My current plan has ended, but when I try to renew my plan, it is not working. I now have no phone service. Please help.
Hey everyone. So I got just activated my public mobile sim card and data is not working on my iphone 5s (only ordered data). I've tried pretty much everything possible listed on all of these different community posts such as configuring proper APN s...
My plan was $140( provincial talk, text , 6GB 90 days plan grandfathered). I set to change this plan to $120 ( provincial talk, international text, 6GB) on Sep 8th. I just realized my account is inactived this morning and I need to top -up $20 dollar...
did anyone notice connection issues, like dropped calls, connection glitch outs in strong zones, and txt takes a while to send now as well. It's been like a week for me now since that started. Anyone having same issues? Or is there some network maitn...
My cellphone is Gionee W909 My frequency band is 4G-LTE:FDD LTE:B1/B3/B7/B8 TDD-LTE:B38/B39/B40/B41(100M)3G WCDMA:850/900/1900/2100MHz TD-SCDMA:1880/2010MHz CDMA2000:BC02G GSM:B2/B3/B8 CDMA:BC0 is that compatble with PM 4G network ?_? BTW I am al...
I tried setting up the APN and everything and it's still not working. I used to get lte around where I am when I was still with Telus so I don't know what the issue is. My phone is a new Samsung s7 that I know is fully compatable with the Telus netwo...
I am unable to watch the Apple keynote on PM network for some reason - when I go to Apple.com, there is a line through the play button so it cannot start. If I connect to wifi, or swap in my Rogers SIM it changes to a normal play button, but as soon ...
Hello, I recently ordered a public mobile sim, activated it online and chose to port my chatr number. But I'm not getting any service. I've paid $135 for the 3 month plan. Please help
I signed up for Public mobile 30 minutes ago and I decided to port my Telus number straight to Public Mobile. When should I expect to be able to use my new sim card?
I sent PM an email about BETA rewards amounts that I should have been credited. I sent my first email about this Issue on August 16th. I did not here back until August 22nd, where all I was sent was a link to verify my account. I verified my account ...
Hi everyone, I just tried to activate my Public Mobile SIM card, and on the summary page it said the request failed and I should ask here. Well, here I am. The credit card I used got charged, but if I put the SIM in it says cellular data can't be act...
Hi guys, Unfortunely i have to leave public mobile. My number is deactivated so i can't port it. can some please activate my number for couple of days so i can port to chatr please. thanks
If i sign up for a month of service with Public Mobile, is there a period of time when I can withdraw and get a refund if there is no usable signal at my home? I have a very weak Rogers signal at the moment and I'm hoping for something better than t...
Happened to see a sports car with a hoarding of a new mobile company in town. It's called sugar mobile. Actually was quite amused to see it the other day near my apartment. Took help from my friend Google and saw the plans of this new entrant. Appare...
I just joined and was wondering if the your unused data carries over as long as you are with PB?e.g at the end of the 3 months term you have 2 gb unused does it over into the renewal?
