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Account suspended after two weeks for no reason.

clayjar
Good Citizen / Bon Citoyen
I prepaid for a three month plan and after two weeks my account says it's been suspended. I also paid for US roaming talk and data and these appeared on my add-on summary. However, after one week they disappeared and here I am in the US unable to use my phone and data. What is going on?
2 REPLIES 2

clayjar
Good Citizen / Bon Citoyen

 I have still not gotten a reply. Things are going from bad to worse. Yesterday I lost my US roaming. Today I lost my interprovincial calling. I am stranded in Quebec without a cell phone and now with no US roaming. What in the world is going on? 

Luddite
Oracle
Oracle

Think you need to send a private message to a moderator (@Saray_O perhaps) with your phone number. You may not get a reply until tomorrow as their sfit ends shortly.

 

@Saray_O 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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