Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I purchased the USA Data Roaming 1 GB Add On. It's about to run out of data, but I can't seem to buy another one? Are you only able to purchase it once? thanks,Vince.
I just signed up with Public, transaction and signup was completed, however it does not recognize my self serve account is in the system, if I try to sign up or retrieve password it does not send me a verification code?
Hi all, I bought the 1GB Data US Roaming add-on, but nothing additional to cover call/text roaming while in the US. I've scoured the FAQ/forum/google but wasn't able to find out whether or not I'll face additional charges for roaming, even if nobody ...
Ok, I got a "follow up" call from a person called Amanda who wanted to know if I want to switch to the Koodo offer I got via text. Koodo must be really desperate.I will stay with PM until the very end. Even if the end is near....
I just got an unlocked Samsung Galaxey A5 a few days ago and all was workign well after impoting my SIM card untill about a half hour ago a friend tried to send me a picture and myu data qyuit working all toghter. How can i fix it?
I am not trying to advocate migration or staying for that matter, just want to remind people who have decided to migrate that it would be advantageous to get it done today. After today, the referral reward drops back to $25.
I am from Ottawa, and I have already switched to 4G/ $40 plan. Last week I went to Koodo store to see if I can get this new offer, but they won't give it to me. Saying I have to have the original text from public mobile and this promo is not for Ont...
Hi all,I will be visiting Vancouver soon. I currently have unlimited provincial talk in Ontario, unlimited intl text, and the 9+3 gb data option. Will the data work in Vancouver? And what add-on should I add for while I'm there? I might not do much c...
Hi, I am trying to pay my service, but it says contact admin & my phone says emergency calls only, can't 611.I had to create this new different account to be able to post.
I was wondering when PM was going to get with the times and offer larger data plans.As every day goes by traffic usage also grows, why not keep up?
This is B.S. GOING TO CHANGE PROVIDER TO MUCH CRAP
Where can I change the number used for notifications, text alerts, the number that receives the 75% thresholds and so on. Thanks in advance.
There has been a problem with my password for my account and I tried to reset it however, it said I must contact public mobile to reset my account. Hoping to do this ASAP as i need to add more data tomorrow to my account and have been trying to fix t...
I switched yesterday to Koodo and like many of you took advantage of the $50 refer a friend deal. I got my cousin to refer me and happily switched to Koodo to get a total of $150 credits for the PM switchover. Just got off the phone with Koodo billin...
I am seriously thinking of getting a new phone and would like to know how to switch my service over to a new phone. Also, would I have to get a new SIM card? Any help on this would be greatly appreciated. I'm not much of a phone techie. Thank you...
Hello, Why SMS outside CA isn't receive and MMS also isn't send inside CA????Another time before all was working!!!
Hello, I have an iPhone 7 and the last few days I have been getting No Service displayed on the top bar. I am unable to recieve calls or texts but I can make calls at times. I have reset network settings, tried turning on and off the phone but nothi...
Hi, Currently I have paid until May 2018 for my PM Account. If I switch to Koodo (Let's say March 1), do I have free monthly fee until May + $100 credit? Or is just $100 credit, and you have to pay every month. Thanks. I am not avarice~ It is the Bi...
I allowed a lapse in service to occur, needing only a fee dollars to renew, I topped up and waited a couple days to start service... I went to do so today, removing my airplane mode and assuming my plan would autorenew... It seems I was in error. It ...
CAN'T sign in to my account
Hey,I'm trying to port a number out of a Bell corporate account. It's giving me this error " The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here." I have no account c...
I am already on an autopay plan (every 90 days). The various screens about paying for US roaming seem to imply that I must prepay for US roaming. I want to know if I need to top-up my account at PM before purchasing US roaming add-ons or will the ad...
I have the same problem. Active account, but no service.
Hello, I'm trying to activate my sim. I entered the details for my visa debit card but it says it cannot be verfied. I'm from the UK and its a UK card. Please help! @Moderator_Team Thanks
Like others I did not get a phone call from CCTS regarding my recent complain about the price increase. I got an email from them yesterday:Anyone else got this type of email?
I bought a 3 month plan and I forgot to give credit to the person who told me about it. When I renew, can I put in his number for him to get credit? Thank you for your help in advance.
If i port my pm number to another operator.. My pm service will automatic cancel?
Hi all, I have a Viva Madrid case for an Essential PH-1. If anyone wants it I'll send it to you for whatever the shipping costs are. Reason I don't want it is that I don't like the buttons. I'd give it to a friend but I don't know anyone locally who ...
I purchased an $8 200 talk time minute add on yesterday. Today, I still cannot use my phone for calls, the automation says "Talk time is not included in your plan." And yet, when I check my account online, it says my add-on is "active".
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