Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
'Evening dudes, I understand that, on an unlimited plan, there's no cap as to the number of call minutes allowed per month, but I've yet to see a cost per minute for those calls.Or are they free?
I have been with public mobile for a few weeks and still cannot figure out how to port my number from Koodo. I am still paying with Koodo as well. I have left a few messages with a moderator. I don’t want to use my phone with the new number as I want...
Why is that??for reference, I got the sim card from amazon. I am also sure that i have entered the correct 19 digits because i checked many times. Please advise.
Hello! I transferred my phone number from Chatr to Public Mobile last night, shortly before my old service expired. This morning I found that I can make phone calls but cannot receive any. Chatr said the problem could be caused by an incomplete trans...
tried to port my number today to public mobile.I entered my esn/meid number which is requiredto port existing number.I got a text from public mobile that they would contact me as they could not enter my esn/meid number.They say its incorrect but the ...
How do I see how much money I earned asking questions and answering question in the community? Also how many questions and answers do you have to ask to get rewards?
I had the wrong password in my auto fill, did the reset thing, and somehow managed to screw that up, and now I've gotta talk to public to unlock sooo help?
Hi,the first time I changed my number was because the number was not working. The second time I had to do it in hurry adjust chose a random number, now when I go to select aa new number and select it says phone number change failed.
I have recently not been able to receive any of my GF messages... we are both public mobile users and we were able to communicate back and forth when she became a customer about 2 months ago, but for the last month now I cant receive her messages, bu...
My Auto-Pay payment was declined today even though I have more than enough funds on my credit card. Now I cannot make a payment and also cannot call out to reach my credit card issuer. Please advise.
Good morning, i just joined Public Mobile about a week ago at which time I paid for the month and set up auto pay. I receive a text this morning indicating that my next payment is due on May 1st. When I log into my self serve account it says that my...
Hi there I am wanting to change my current public mobile account phone number, to an existing public mobile accounts current phone number. I have both SIM cards and reason for wanting to switch is my business number advertised is registered to one SI...
Hi, my husband and I use auto pay for phone service monthly, but yesterday service was suspended due to insufficient funds. I use our credit card with auto pay. I have not had a problem until now.
For a limited time - no end date set yet. QUEBEC only. (Or use a QC area code) Don't forget to use a referral code for a $10 signup bonus. Details from @computergeek541 posted on RedFlagDeals. https://forums.redflagdeals.com/public-mobile-public-mob...
Got a notification that I’ve used 75% of my data. My plan just renewed on April 20 and haven’t been anywhere except work and home so was surprised. When I check the summary it says I’ve used 5103 MB of 6164 MB but when I check usage history it only ...
I would like to stop using this phone service for a couple reasons after 2 years and I don't care about the $12 credit on my account. I just want to be done with the service. Is there a way to end it sooner? (besides not waiting it out for the 90 day...
