05-13-2020 02:44 PM - edited 01-05-2022 10:46 AM
05-13-2020 02:58 PM
@franceswhite wrote:My phone goes directly to voicemail . How do I solve this problem .
Welcome to Public Mobile, make sure you, Turn Off Do Not Disturb, and Airplane mode, off, in or, it will automatically, go voicemail. For sure not the case,here, but just in case.
05-13-2020 02:51 PM
Are you in dnd mode?
05-13-2020 02:49 PM
@franceswhite if you recently ported follow @geopublic advice if you have been here for awhile check to see if you accidently have do not disturb enabled
05-13-2020 02:47 PM
@franceswhite Dial '#21#' to disable unconditional call forwarding if enabled. Welcome to the community. Stay safe. See article. https://www.publicmobile.ca/en/on/get-help/articles/call-forwarding
05-13-2020 02:46 PM
@franceswhite Did just let on your number from another provider? If yes, it can take up to 4 hours for the port to complete. Just continue to use your old sim until it stops working.