They did a cleanup
I had a reward removed (my cousin leftIleft) but I still kept getting money for it for 2 months, also I received a referral out of the blue and it didn't show up in my list, just the sms. Now the amount reflects correctly the list of referrals.
Check the amount you are getting against the list, if it doesn't match contact moderators they can adjust it. If active number doesn't show up either, ask your friend to contact moderates with your referral
I referred lots of people but people do leave and you lose those referrals
I do have several phone accounts with me and they are all for my family members. I was having a lot of Refer-a-Friend Rewards and now all my credits are reduced to $17. What is going on?
It is not a scam, PM is correcting referral errors in all accounts. If you know some should not have disappeared have those members submit a ticket with your referral code.
I lost a bunch overnight too. It was noticed by PM that rewards were being paid out in error when there wasn't an actual referral.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
From now on, referral rewards equals to the amount of phone numbers you see in the Referral Rewards list.
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.
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Does anyone know what happens when your referral changes their PM number? Does it get updated on the "My Rewards" section? If not, why not?
@z10user4 Thanks, good to know.
I'll grant that this is now. I had changed a referral number before the bug fix. It shows properly in my list now. I don't recall looking at the time.