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PM Refer-a-Friend Reward -Is it a big scam?

Roger3
Great Citizen / Super Citoyen

I do have several phone accounts with me and they are all for my family members. I was having a lot of Refer-a-Friend Rewards and now  all my credits are  reduced to $17. What is going on?

I

22 REPLIES 22

kselmak
Mayor / Maire

They did a cleanup

I had a reward removed (my cousin leftIleft) but I still kept getting money for it for 2 months, also I received a referral out of the blue and it didn't show up in my list, just the sms. Now the amount reflects correctly the list of referrals.

Check the amount you are getting against the list, if it doesn't match contact moderators they can adjust it. If active number doesn't show up either, ask your friend to contact moderates with your referral

https://publicmobile.ca.ada.support/chat/ 

I referred lots of people but people do leave and you lose those referrals

ShawnC13
Oracle
Oracle

@Roger3 wrote:

I do have several phone accounts with me and they are all for my family members. I was having a lot of Refer-a-Friend Rewards and now  all my credits are  reduced to $17. What is going on?

I


It is not a scam, PM is correcting referral errors in all accounts. If you know some should not have disappeared have those members submit a ticket with your referral code.

I lost a bunch overnight too.  It was noticed by PM that rewards were being paid out in error when there wasn't an actual referral.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

RossN
Mayor / Maire

@Roger3 hi unfortunately they are not forever,when someone leaves your referral gets deducted 

Staliger
Mayor / Maire

@Roger3 It is not a scam, but there was a possibility that when a person doesn't use PM anymore, you still received a reward for that account. Now, PM fixed the issue. You get a reward only for active users.

NDesai
Oracle
Oracle

From now on, referral rewards equals to the amount of phone numbers you see in the Referral Rewards list. 

_________________________________________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.

New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.

Does anyone know what happens when your referral changes their PM number? Does it get updated on the "My Rewards" section? If not, why not?


@geopublic wrote:

Does anyone know what happens when your referral changes their PM number? Does it get updated on the "My Rewards" section? If not, why not?


It updates.


@z10user4 wrote:

@geopublic wrote:

Does anyone know what happens when your referral changes their PM number? Does it get updated on the "My Rewards" section? If not, why not?


It updates.


@z10user4  Thanks, good to know.


@geopublic wrote:

@z10user4 wrote:

@geopublic wrote:

Does anyone know what happens when your referral changes their PM number? Does it get updated on the "My Rewards" section? If not, why not?


It updates.


@z10user4  Thanks, good to know.


I'll grant that this is now. I had changed a referral number before the bug fix. It shows properly in my list now. I don't recall looking at the time.