New phone can't send/receive text/MMS

[popealexander]

Switched from google.pixel to Samsung a71 and now can't send or receive picture text messages and the occasional regular text will also fail to send

[popealexander]

worked thanks

[popealexander]

Network reset seems to have fixed it. Many thanks 

[Jb456]

Does normal internet browsing work?.

You must have data turned on to send / receive MMS messages.

Check your APN settings and modify them if need.

Here's mine

 

Save it then reboot phone and try to send an MMS.

If they don't work you can try these.

 

[gblackma]

@popealexander try a network reset and restart your phone if it doesn't automatically do so.  Welcome to the community.  Stay safe. 

Reset Network Settings SAMSUNG Galaxy A71

1. Firstly, choose Settings.
2. Secondly, go to General management.
3. After that select Reset and Reset Network Settings.
4. At the end choose Reset Settings and Reset.
5. Well done!

[Dunkman · Accepted solution]

@popealexander 

Does your data work?  Talk?

Maybe try rebooting phone.  Network reset.  

[tabi159w]

Do you have data turned on when you send MMS? Also, try resyncing your text messaging app to see if your issue with texts can be solved.