Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all! Just a random little message here... I have been part of this community for only a few weeks now, but I wanted to thank you all for being so awesome! Everyone here is so helpful and kind. The mods are always quick to assist members who need ...
Hi, My activation is less than 2 hours old, so it may just be a time thing, but I have no inbound calling, outbound works and the caller ID reflects correctly, but the inbound receives a recording the number cannot be completed as dialed. I requested...
I'm often abroad for long periods, and despite having a good deal with Koodo, I pay a lot for months that I don't use. PM seems to have something interesting to offer for somebody in my situation, but I feel the website is unclear about exactly how i...
Used 42.896 MB showed under the add on usage page but 28 MB used added up from the usage history page. Can anyone explain? Is MMS including the text message which do not count data usage?
Lol I continuously get email notifications for the new rate plan thread which appears to be causing many current PM members (Including myself) issues. Next time you do something like this PM, might I suggest possibly changing the policy from simply r...
Hi PM, when I was signing up it said that I can get the cost of the Sim card back after I have registered, how do I go about doing that? I can't seem to find any links. Thanks.
do you know how to install apps without going to google play? i have deleted google play on phone, by accident and now i can't install any app. please help me!
I just changed my 4gb/province-wide talk/canada-wide text to 6gb/province-wide talk/international text. After I changed, I reboot my phone. Everytime when I reboot, I always get 2 or 3 text messages say that I cannot send text outside of Canada. A...
Hi Everyone New to public mobile. I was with Rogers/Fido for about 14 years. I set up the account today and all is great. The only bug I ran into was during the registration when adding a refer a friend phone number. A friend I work with who has b...
Have a koodo branded but network unlocked lg g4 on which I can't get data to work. Ported number from koodo and lte was working wonderfully on koodos system. Now for some reason or the other even after several hours of apn setting changes, restarts n...
A bit frustrated spent over an hour filling in information online. Paid, IMEI good . . .can't make a call. Please help!!!
Hello! I'm new here =] I recently (15 minutes ago) activated my Public Mobile SIM and ported my old wind number. I'm on the $120 plan. I cannot receive incoming calls or texts for some reason but I can make outgoing calls and send outgoing texts. Do ...
I have a question regarding my account. My last payment was May 25. After that I did not pay because I am travelling during the summer. I received a survey from Public Mobile writing: "Your feedback is important to us so we can understand why you lef...
Any suggestions on how to get the data to work on an iphone 4 from Telus? I referrred a friend and we put in the IMEI number before he signed up and it said it will work...phone/texting works but data does not. Already committed & paid to a 90 day ...
So my auto pay date is Aug 2, so I'm expecting to be charged today for the next 90 days.The issue is my data is used up until then, so data is not working for me. When does Auto Pay happen? What time usually? Also,I see the new $40/month plan for 90 ...
I have canada wide, global text and 6gb. Paid for 90 days. But for some reason i cannot use data. I am using an unlocked iphone 6 plus. Calling works. I tried changing my network settings from the default isp.telus.com to sp.mb.com does not work. Tri...
I was signed up for the plan (including unlimited canadian-wide calls and text messgages with 4GB data) of 90 days for $135.but today when I checked my current plan, I found the amount of my plan is $180. Can anyone tell me what happened to this?More...
Hi, I have activated my sim card for the 90 days 6gb $140+tax plan just about 12 days ago, and now we have the better deal with the same plan, which charges only $120+tax per 90 days. I emailed for my concern to change my current plan few days ago bu...
I used publicmobile two month ago.I am using Fido now, I want to back to publicmobile.How can I use back my old ID? I find my old ID is locked.
Hi, I have a little problem... when I get an MMS while my data is turned off, it is not automatically downloaded. I get a notification, but I get an error that says "Could not download". I then have to turn my data on, and manually download the mes...
Hello I'm really pleased with PM's new plans. Impressed that PM is paying such close attention to their customers. I am currently on the 90 Day Plan with Province Wide Text, International Texting and 6GB of data and now the price has now gone done o...
I remember reading in the community about this issue but was unable to find it again. Just a question, what does TELUS (the owner of Public Mobile, Telus and Koodo) have to fear by blocking text messages being sent from Twitter? People will not alway...
I want to keep my 1GB 90 dollars plan. but the price shows 135. I am wordering how much it will charge me on renew date.
WHO's on the new Plan(s) and reaching their One Year anniversary for PM Loyalty rewards? I am, as of August, hopefully I'll see the Loyalty rewards being applied soon, and I'll inform all my fav Public Communities about this. Since I am on the 90 Day...
I received the following "Sorry your account activation has failed" after I tried to port another number - this time from Bell. Darren
Hello eveyone, first i would like to start with , i deposit money in my account today (60$) , also it shows 0$ amount due , despite everything still i can not call anyone or text , additonaly it says next renewial is 29 agu. How can i buy a plan righ...
Since signing on with this Self-Serve only mobile carrier back in the month of June 2016, I have had nothing but issues where Payment wasn't properly being acknowldeged as being received, but Funds had been applied to my account, and payment history ...
http://forums.redflagdeals.com/public-mobile-new-plan-38-unlimited-provincial-talk-international-text-2gb-2027437/ I posted a thread about PM's new $38 plan with 2GB data (if autopay is signed up) so far has 27 pages of comments in 3 days! I should b...
I would like to piggy back on this thread if that's OK. Hey folks, I've been on the road since my last autopay update and my phone is active but I cannot access data. (Mobile data is active on the phone and wifi works but no data is coming through)....
The provincial calling, Canada texting, 1 GB data plan is fading from our memories. Though thanks to PM's kindly grandfathering offer, it will live on for the lucky few who registered before July 28/16. Good news though, if you are willing to make a...
