12-21-2016 05:47 PM - edited 01-05-2022 01:24 AM
Anyone that was previously on Wind/Freedom pay after having issues getting pro-rated credit back from final bill?
Has been over 6 weeks now nothing in the mail yet
12-21-2016 07:26 PM
Just finally received my cheque in the mail today go figure...bah humbug!
12-21-2016 07:17 PM
@canucks4life, I asked about this issue and received the following response via e-mail:
Should this final bill be issued with a credit owing back to you, you will get that as a refund cheque to the mailing address on file within 8 weeks of your cancellation date.
12-21-2016 07:16 PM
12-21-2016 06:45 PM
Same, I was issued nothing from my last bill in return. I had nearly half a month remaining of prepaid service.