Ported my number over to Fido but just paid my public mobile bill

[mshukla4039]

Hello I am wondering how I can get a prorated refund. I recently paid my Public Mobile bill on December 20th and just ported over my number today. Does the prorated refund go back to my account that I have pre authorized payments from? 
Thanks!

[golfball]

It's a prepaid carrier which means you paid in advance. Postpaid carriers prorate as they charge you at the end of a cycle so they can take any changes into account.

[slusagm]

sorry, no prorated.  if you ported to Fido, the account is closed and the money for the remaining days will be gone. 

[TheSterlinger]

@mshukla4039  unfortunately there are no refunds or prorated amount given using cancelation. 

You can ask at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437