01-02-2025
11:29 PM
- last edited on
01-03-2025
01:10 AM
by
computergeek541
Hello I am wondering how I can get a prorated refund. I recently paid my Public Mobile bill on December 20th and just ported over my number today. Does the prorated refund go back to my account that I have pre authorized payments from?
Thanks!
01-03-2025 12:35 AM
It's a prepaid carrier which means you paid in advance. Postpaid carriers prorate as they charge you at the end of a cycle so they can take any changes into account.
01-02-2025 11:50 PM
sorry, no prorated. if you ported to Fido, the account is closed and the money for the remaining days will be gone.
01-02-2025 11:35 PM
@mshukla4039 unfortunately there are no refunds or prorated amount given using cancelation.
You can ask at the link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437