Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am having trouble using my iphone4 with my new public mobile sim card. I have plugged it into another phone and it is working fine, I just can't get it to work on this phone.
Hello, I just activated my SIM card recently. I plugged in my SIM card after activation and tried to call someone. A message played back saying "talk is not included in your current plan". I have paid $120 for first 90 days. My current plan on the we...
The website shows that there is something wrong at the last stage when I active my SIM card and there is fee deduction in my bank record. Now, I cannot sign in my account.
Hi,I am able to make calls but cannot recieve them. I can't send or recieve SMS but my mobile data is working just fine. I can't find the APN settings on my iphone 6 by following the steps on this website because I don't have anything in settings tha...
Hi,Last year in october I signed up with Public mobile on a promo plan that included 12 GB data on a 90 day plan for $40/month. I am willing to port another number on public mobile but I want to get the same plan for the 2nd connection. Currently thi...
Freedom has released a series of promos further undercutting thier ARPU in a desperate bid to stop the port outs Even with bonus data & lower price points people still swamping Public's activation servers again (too bad system has such a bad first im...
Hi!I am trying to change my plan from the 30 day $55 Canada Wide/Global Text/2GB plan to Provincial/Global Text for $37 from renewal tomorrow. My Autopay is due tomorrow at 2am ET. I went into my account and the option for 10/30/90 days is available ...
This is very frustrating.... i ported my number over on tuesday a message said i have ported successfully and i still have no service whatssoever...... no txt, call or data.... Its been over 36 hours... I sent an email and i still havent heard back.....
I just signed up for a 90 day plan with unlimited provincial talk, unlimited international texts and 6GB of data and paid for everything ($135.60) and now my account says I'm on the $10 for 30 days plan. Not having a good first impression of Public M...
ported from freedom to PM yesterday morning. still showing emergency call only.private nessage sent to MOD. No response.Any idea how long i need to wait?
There has been quite a bit said about PM customer service, but that is not what this post is really about. I have both a PM and Freedom account for my two lines. Yesterday, I called up Freedom to see what can be done for a long time (7+ years) custom...
I have a PM plan and a President Choice pay as you go plan, I would like to port my president choice number to my PM account (I don't mind loosing the current number) but would like to stay on the same PM plan as I have now, is this possible?
I tried to reply to a post twice today and within like 10min it vanishes without a trace?
HelloI am on the 12 gb 90 day promotional plan. I had it for the last 3 months and today it was the date to renew. I went to my account and topped it up with 120 dollars. but the amount due said 0 dollars. I waited until it became the 29th which is w...
Hello mods,My internet stopped working for about 24hr. So far everything has been amazing, but this just happened.I already private message Shazia_K, but I'm posting here just the same.This message is for mods so please, all the helpers, do not reply...
Hi All!, ...I forgot to add my referall,i would really appretiate if you can update this for me. p.s. still waiting for bonus 6gb, but 72h is still clicking out
My friend want to activate new line, He does not have credit card, He has debit visa card.Does debit visa card work to activate new line?
So I switched from freedom. Chose everything for the promo plan, everything came down to 120$.Talk and text work fine, but I get no data. At first I thought it was wondering setting, but everything is good. So I check my account and it doesn't show d...
Hello, can someone tell me why does it say "Expired" in the plan details on my account? here is a picture of it https://m.imgur.com/jm28E2S thanks
HiI will be travelling to Canada too for a month and I would like to have data while staying there in order to stay in contact with my family and my canadian friends. What I would like to know is: when the 30 days are over, does the p...
My friend who switch fm to pm took 1 hour all together including porting and everything. I think as much information you can provides wheb porting do help the process he addAccount numberPin codeEven device imei Match exact names on account and he ju...
Purchased 1GB data add on, but still have no data.
For those new PM customers who signed up but were given the wrong plan you can add a funds usually 10$ to bring you available balance to 120 and then to an immideate plan change to the correct plan.Service should start immideatly.Please see this thre...
My signal keeps cutting in and out.. I want to make sure it isn't my service provider before I assume its my phone
I've been messaging numerous amount of moderatorspace all day with NOT 1 REPLY I'M ABSOLUTELY PISSED!!! I'm on a trip an can not use my phone an call my child I NEED HELP ASAP
About 23 hours ago I messaged the Mods about a system error during my transfer and porting over of my number from Freedom.Because of the error I cannot log into my Self Serve account and the data, talk and text functions on my PM sim card are spotty ...
Noticed that starting April on my transactions that the price went up from $19 to $22. Has anyone else expirienced this?
Hello, I have been trying to activate my new pm sim and port from freedom. But while activating, when entering the alternate phone number, it says "Alternate Phone Number Regex Help". I looked up for solutions in the community page and tried differen...
attempted to make a long distance phone call, but was unable to.I tried to log in to make certain I still have long distance minutes available, but am locked out of my account. Notification said to contact moderator for assistance.
I just switched over from Freedom Mobile (FM) to Public Mobile (PM) on Monday and the process went well. On Tuesday, I switched over my wife's FM account to PM and used my number as a referral. Seems like it worked because I got the following text me...
