Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello team,Today for some reason I seem to have lost service and am getting the "No Service" message where the celluar reception bar normally goes. Is this something you would be able to assist with to determine if there is an issue. I am unsure whet...
Hello! I had a phone with a large SIM card which doesn't fit with my new phone Alcatel one touch. I asked Public Mobile for another one and they sent me one that is way too small. What can I do so I can activate that phone ASAP?
Hi PM Community, I just wanted to let anyone interested in a OnePlus 3 for their PM service to know that it works wonderfully. I recieved mine about 26 hours ago and am loving it. The North American version (the one that the Canadian and US OnePlus...
Hey Public Mobile finally started updating their video channel. Although it is too bad they removed all old content they have some new commercials out poking fun at carrier W's coverage issues. https://www.youtube.com/watch?v=NHLBk0s704w https://www...
Sorry for not replying. I was busy. Just to let you know that my problem is not solved yet? Can you please help me out?
Hello, My next 90-days renewal is coming up in early July, but soon after that I will be out of country for 2 months. What would be the best action? Obviously I don't want to pay while I'm not using the service, but I don't want to lose my phone numb...
The amount of issues with portings and of course Defective Tri-Sims is certainly on the rise, and it requires in my opinion that the issues needs to observe the real use of power, for they'll all be witnesses. I believe that these maybe the only majo...
I'm trying to activate a sim but can't go past step 2 where it asks to choose a phone number.Can't continue by selecting a new number or if I try porting, I'm stuck at Alternate number regex error.Tried several times in IE, Firefox and Safari. Tried ...
This morning my phone began showing No Service - Selected Network (Public Mobile). I have reset the phone, ensured it was not in Airplane Mode and even tried the SIM card in another unlocked phone. What's going on with my account? I can sign into My ...
Hi. Has anybody ever heard or seen the Goophone yet? Looks interesting
Hi! We're hoping to be new members soon. I ordered two SIM cards almost a month ago and received one in the mail shortly after. So I ordered another card 19 days ago but I still haven't received anything. I responded to the email given in my shipment...
Hello, everyday I call with my phone witch is with public mobile and then today I tried to call, it just stopped working. Nobody can call me, and I can't call anybody. Why? Anyone can help me please? Thank you
I have a huawei mate 7, specifications as following: Model number: HUWEI MT7-CL00Android version: 4.4.2EMUI version: EMUI 3.0Baseband version: CBP*.2,21.237.00.00.031 Is it compatible with public mobile sim? Thanks!
So, I mean I don't know if any of you noticed, but if you did, THANKS? Anyways, I've been fairly inactive lately. I figure I owe it to the whole community to explain why. I'm currently enrolled in full-time studies at Humber College Trades Campus. I...
Why am I getting the info ”Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time” if the number I am trying to reach is *******and this is a Canadian number for Canadian Tire Bank?
This is LISA AGAIN PM. I want to stay current. I am at work in Uxbridge and since Sunday June 12th I was your new customer. My plan worked for two days Monday and Tuesday and Wednesday morning i woke to NO SERVICE, NOTCONNECTED TO NETWORK. I have nev...
Hi, everyone! I have a couple of phones with Videotron (unlocked), and I'm currently outside of the country. As my current provider doesn't offer suspensions, I'd like to transfer to Public Mobile as soon as possible ($$...). Can I activate the SIM ...
I'm in NB I woke up with no service, tried rebooting but still nothing, have had this service for over a year and plan didn't expire until the 25th,any ideas?
Almost all new phones have integrated GPS receivers these days.Most new phones (the better ones) also have integrated GPS transmitters.And the few new phones which do not have any dedicated GPS hardware can still mimic GPS functions, using the cellul...
I order my sim card last week but I realize I didn't get a confirmation email sent to my email last account so I can track my order. Is there any possible you can resend me the email confirmation please. Cause my wind service top up due date is this ...
Recent new porter, and I just got an email for a survey from PM, conducted by CICIC, for a chance to win a $100 prepaid card. This legit? Anybody else get one, is this just standard for all new customers?
I am a new customer, I activated my SIM on Sunday June 12,2016. Since this morning I have no service and my SIM not reading. I am not able to check my mobile network because of the error my previous SIMIS NOT READING FROM ANOTHER COMAPNAY EITHER. My ...
Hi there, I just joined PM. My plan doesn't includes any voice. However when someone called my number , it goes to some voicemail, which I can't check it anyway. Is there any way I can disable the voicemail?I really don't want anyone think I will che...
Hello, Does anyone know for how long your account remains active if you don't add funds to your account and your cycle is over? Do you loose your number if your account is deactivated? Thanks
I have an i-phone five and am trying to connect it to my new car . I have downloaded all contacts and tried to call someone and it told me that it would not connect as no connection to public mobile. What do I do now?
Hi! I'm fairly new to PM, just ported my number last week. I have a moto X, and whenever I try to send a text to particular numbers, I get the follwing response."Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time....
Updated July 20/17.To view private messages that have been sent to you, locate the small envelope to the left of your avatar. Click it and your mail will be displayed. Normally the feature "email subscriptions for private messages" is automatically ...
Myself Neel Vashi, a public mobile user. My number is 807-****-*****. I am facing a problem while making calls to local numbers. It says that I need long distance add-on on my phone to make a local call. I've faced this problem earlier about 3-4 mont...
Hey Community, The Euro cup has arrived - interested to know if you're following?, who do you think will win?, and which team/country are you cheering for?
