[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Really important please
Hi , First of all sorry for my bad englishI'm sorry if i'm not in the right place but I really need your help .I already bought last month a forfait last month with call and text unlimited in province with 4+2gb data 3gspeed for 52$ par month .Today ...
Customer base
If PM have customer base they keep going . All be fine ... May offer 2 GB it plans for 40. They must make 37 dollars a customer to keep going.
Participation Target
Looking for target to emulate for community participation? How's this from a UK forum:
Resolved! The best solution for short out of province trips?
Hello everyone, I have been loving the Public Mobile service since I switched from Fido about two months ago. I live in Quebec and subscribe to province-wide calling because I don't have the need for canada-wide calling. I will be visiting Vancouver ...
Resolved! What's the fastest you've blown through data?
If you don't already have My Data Manager on your phone, get it....keeps tracks of your data pretty accurately. That said, I needed to refresh the plan on the app on my son's phone, and when I checked his data usage in Self Serve, he blew through 11....
$40 Plan with 1GB bonus add on
Hey guys, There's a $40plan with 1GB and a promotion of 1GB bonus add on happening right now. Is the bonus add-on going to be renewed each month, i.e. you will receive 1GB extra every month or is it a one-time bonus? Also, right now I'm on a 90-day ...
What happens to the prepaid $ if I switch to Koodo
Hi, it seems like the Koodo offer is still available to PM. I'm currently on the 120 days for $120.00 with 12GB data. I'm thinking about switching to Koodo as their plan offers Canada Wide minutes. I recently prepaid my $120.00 on February 9th, if I ...
Resolved! Fall 2016 Promo data speed?
Anyone know for sure what we're supposed to be gfetting? I believe this plan came in before they started segregating 3g and LTE so I'm assuming they didn't bandwidth restrict it?
Resolved! I can't change plan
I couldn't remember my password and tried to change password. Email to change password never worked tried it lots. I finally got it changed by moderator but now can't change my plan and today was my renewal date and I don't have enough credit on my a...
Resolved! Time not accurate in NL.
Seems like my time on my samsung 6 is off by 3 minutes earlier. My friends have bell and telus theres are fine. I dunno if it can be fixed or not?
Resolved! Call Forwarding Question
I know that I can turn on call forwarding on my iphone and set the forwarding number, but I don't know if this is a phone level feature only? Is there a way to do it at the carrier?Basically what I'm doing is changing my SIM out when I travel, but I ...
Received a call from Koodo !!?!
Hi Guys, I wanted to share with you that I just received a call from a Koodo representative telling me to switch to their service or have my plan increased by $10 starting March. This is 2 days after the decision has been reversed. So what's the actu...
$20 for 30 days
If someone resides in Alberta but want to call and recieve calls from BC this is not okay on this plan? Which plan allows one to make and recieve calls out of their home province for a flat price - no data is required.....
FREE to a good home
SIM with $7 in Available Funds. I'll even pay the postage to send it, if you don't live near Mississauga west!
How do i know what plan I have?
Hi, I've been a member since June and I'm trying to see if I'm paying for 4G LTE or 3G data. Under my plan all it says is what I pasted on the bottom but nothing about what speed I'm currently paying for. When I first signed up for PM there wasn't a...
Resolved! "The future of PM !?" - what we are still missing is some statement about this from PM management.
What we are still missing after the "infamous fiasco",is some sort of statement from the PM management about the future of Public Mobile. PM is heavily community driven - in fact the most active online community members aka oracles, as well as us si...
Resolved! Need code to get that plan for Koodo
Hi i have public mobile i want 40 $ 4 gb plan i need code for get that plan for koodo
Resolved! Contacting a mod
How do I contact someone to have my phone unlocked
why is there usage when I haven't used my phone at all?
17/02/2018 8:23Outgoing Call416647AllON0:00:08 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:21 Minutes$0.0016/02/2018 10:23Outgoing Call416647AllON0:00:06 Minutes$0.0016/02/2018 11:09Outgoing Call416647AllON0:00:18 Minutes$0.0016/02/2018 ...
Can I switch to new plan after charging 33$ per month
I have been working in this weekend and I forgot to switch on new plan so my plan renewal date was 17 February, today it’s 18 , I have been already charged 33$ what happenes If I switch now will they transfer my balance or not ? I am got busy and I c...
Ordered a sim on the 30th. Still haven't received anything :S
Ordered a sim card on the 30th and still haven't received anything. Current status as of today: Your shipment is confirmedWe've accepted your order, and we're getting it ready. Come back to this page for updates on your shipment status. Order updates...
Accuracy of information?
I'm apprehensive about fanning the flames on what is still a vehemently controversial topic, but I am seeking information. I understand this is still a sensitive issue, and I understand how angry I'd be if I felt betrayed or deceived. Many people ha...
Setting up auto responder while overseas
Brain trust I need setting up auto responder while overseas. I need it specifically for answering machine and text. I will not be using public mobile sim while away. So when ppl call me I want them to hear a auto message telling them what I want to s...
Resolved! Phone can't recieve texts since 1 day ago
Hi, I've been with PM for over a year now but out of the blue I haven't been able to recieve any texts since yesterday. I can send texts and make calls but I can't recieve texts. I can recieve calls though. Does anyone have any idea what's going on?
I can't make a call
HiI have a number registered in Ottawa/Hull because living in gatineau. Unfortunaletaly I'm not able to call in Quebec. Can you help me?thanks.
Resolved! Rewards not applied consistently
Just reviewed my payment history for the past year and found the rewards summary didn’t match the amounts applied to my bill. Also the rewards applied changed from billing cycle to next when there should be no changes. How can we solve this?
Koodo advantages/disadvantages?
Was just wondering what would be the advantages and disadvantages to switch to koodo? I have the 12GB/120$ three month plan but could switch to koodo for 4GB/40$.
Resolved! Invalid Number error when porting from PC mobile
I got my SIM today, ordered new PM number first (as instructed for PC Mobile users) and now try to port my number from Self Serve. When I enter my number, I get "This number is invalid" error". My PC mobile account/number is active and valid. Please ...
PSA: Check your referral rewards!
I just checked my referral rewards in the midst of all this plan change chaos and I have ZERO now, even though I know for a fact that none of them have switched from Public Mobile. Good thing I keep records of who I've referred. I will be contacting ...
