I need help!!
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03-13-2018 06:24 PM - edited 01-04-2022 03:43 PM
I went to activate my sim and have a $100 voucher and it is not working!!!! Saying I do not have enough yet it was $70 plus some and now I cannot register my sim what can I do!
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03-14-2018 09:03 AM
Hey @Nthreadgould,
thank you for bringing this to our attention!
We're really sorry to hear that the vouchers you purchased were not working as you tried to activate. i can confirm that we have received your PM - someone will look into it shortly and get back to you !
Cheers,
Mary
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03-14-2018 01:06 AM - edited 03-14-2018 01:07 AM
@Nthreadgouldwrote:I went to activate my sim and have a $100 voucher and it is not working!!!! Saying I do not have enough yet it was $70 plus some and now I cannot register my sim what can I do!
Please private message a moderator (customer service) by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437