Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Just figured out my issue in not not recieving my verification code via SMS. I am using a samsung a5 and I had to go into my message app settings and unblock the text from public mobile. For whatever reason the app auto blocked the incoming sms messa...
Hi, I'm on the $10 plan/30 days. If i text over wifi, does it count towards the 50 outgoing texts?
I want to use cell to call my home country Bangladesh.I don't see it in the long distance call list.If I add credit, will I be able to call pay per usage?Please let me know. Thanks,Riasat
Hello! I referred a friend and after she signed up online, I got a sms saying I would get a 25$ credit.A week later, no 25$ reward showing in my account, but 3$.I'm on a 90 day plan with autopay so I think I'm eligible to the 25$ reward.Can a modera...
I don't know where to get the statement from the website. Does anyone know about it?
So I am new to this and made my first payment the other day. i had $45 in my account which I thought was to be used for payment for my next month. I also signed up for autopay. Well time came and the money was taken out of my account online but then ...
strange behaviour with payments. my account shows: Available Funds: $150.00Amount Due: $0.00Payment Due Date: Sep 17, 2018looking at the payment details I have not been charged my monthly fees, the system is showing nothing is due (not true) and wil...
I have transfered a number from koodo to PM yesterday. but both the old number and transfer number has been not working from yesterday. I sent a msg to Moderator_Team yesterday, no reply until now. How soon will they reply and fix my phone pr...
hi ! my plan price is 52$ per 30days but on my credit card I keep getting charged $56. I am also signed up for auto pay hence a $2 reward. So shouldn't my payment on my credit card be $50? Are there some taxes I'm not seeing? Any help would be much ...
I switched from Koodo. Buddy at Walmart said he couldn't port my number, he told me to come online to get my number. My number was "Unavailable", either way I spun it. Thanks for your help, Jeremy
I went to buy my SIM card and activate my new plan at London Drugs and the staff was very knowledgable about Public Mobile's recent promos (4.5g for $40, free 1 month, $10 credit). I wasn't very knowledgable about all the deals and registration proce...
I had purchase a add-on long distance service two days ago, but it still does not be activated uo to now. how can i fixed this issue ? @Mary_M
Hi,I need two phone numbers but one of them is only for receiving SMSs. I would like to know what it the minimum payment I can achieve. I'm thinking the folowwing scenario: pay $10 and use it for 1 month, then stop paying for 3 months, pay another $1...
Hi,I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is 647-xxx-xxxx. Pls help to chan...
I've PMed Mods but I think maybe I should have posted here first. I already activated my number in store WM and paid for my first month. I then tried to port my number from speakout - I only used my name, account number (same as my phone number) and...
i've been looking to switch out of chatr for several months now and i'm really pleased with public mobile so far. but i think it would be really useful to have an app so that i can check my data usage.
I have ported my number and received confirmation message , now i can make calls but receiving calls still going to my old sim, and i i take that sim out then calls going straight to voice mail.I ported from Chatr to Public Mobile
So im on the $35 a month for unlimites talk and text. I wasnt recieving offers and i was told by public that i have offers enabled they just dont know why im not receiving them
Hi guys,I am the 4.5 GB at 3G speeds for $40 user, i payed my last bill on 10th Sep.If i leave public mobile now, do i need to pay another $40?or do i just pay the 7 days, 7/30*$40 = $10 bill? thanks
Hi there,I signed up for a new account last week. Since then, I'vbeen receiving DAILY welcome emails "Your Public Mobile Activation Details". I can't find a way to make these stop. I'm activated and using the sevice...Assistance appreciated.Thanks,...
my phone number is deactivated. I want to cancel my plan and transfer my phone number to another company. However, I was not able to transfer my phone number until you activate it. Could you help me with that? Let me know when I can get my number tra...
I received a notification I uded 95% of my data.My data meteer was zeroed at the begining of the cycle and stands on app. 75%I can't see my data usage (I can see Add on Usage, but me data is part of my plan, not an add on).when I go to check my usage...
Hi, my phone number is deactivated. I want to cancel my plan and transfer my phone number to another company. However, I was not able to port out my phone number until you activate it. Could you help me with that? Phone number 647xxxxxxxLet me know w...
Can I use my old number in another carrier after porting in a new number? Basically, I want to port in my wife's number to my current plan. I still want my phone number when I sign up for a new carrier. Is it possible?
my plan and sim card is activated but but on my sum card status on the phone says disconnected I paid with vouchers but no dial out or texts or data @CS_Agent
there is nothing wrong for data and call someone,but when my friends call my number, they go voice msg directly, any one can help me ?
I recently replaced my credit card (because of fraudulent charges on Amazon made by unknown parties) and I overlooked that I had Public Mobile on AutoPay on the old card number, which the bank naturally declined to honour. Public Mobile should hav...
hello, I need to change the number of credit cart to whom is intestated my mobile phone contract.
Hello, I recently got my self and my brother a sim of Public Mobile. But since my brother phone had a carrier problem due to which the sim did not work on his phone. We return the sim to the seller But a payment of $56.50 including taxes was charged...
If I have enough money in my available funds to cover my next month and some. I am also signed up with auto pay. Will it use my available funds until they are gone first then charge whats left to autopay?
