swicth from wifi to pm data dont work

[superbaby52]

its seen when out my home and switch to my data from here it doesnt work..i have to restart phone to make it work...at home i got wifi.so when i go out i change pm data...i wonder why it does this..after restart all is good...just wondering if anyone else has this problem/

[superbaby52]

oh i see you wrote update to to verify....i should chck that out. thks for all your help.

[superbaby52]

i got a smartphone brand sky...it work fine for telius.it says connect when i leave my wifi area..so i turn on my data frpom pm.its says connected but dont work all the time.i have to retart.but i am planning anyways to give this phone to my grandson and  get a apple or iphone.thks for your help

[will13am · Accepted solution]

@superbaby52, the phone should auto switch to Mobile data when WiFi disconnects.  What phone/software are you using? 

[superbaby52]

  well it just start this problem.my smartphone is only 6 months ols.all was fine with my other company.but i will try another cell andd see thks...

[ShawnC13]

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@superbaby52 wrote:

i sometimes cant call sometimes it say no cellulaire reception..i have to restart....its  been good until yesterday..my bill prepaid aways...

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You can ask multiple questions in one thread you know.  Again this is really starting to sound like a hardware issue and not a network issue.

[superbaby52]

i sometimes cant call sometimes it say no cellulaire reception..i have to restart....its  been good until yesterday..my bill prepaid aways...

[ShawnC13]

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@superbaby52 wrote:

its seen when out my home and switch to my data from here it doesnt work..i have to restart phone to make it work...at home i got wifi.so when i go out i change pm data...i wonder why it does this..after restart all is good...just wondering if anyone else has this problem/

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This sounds like more of a hardware issue.  What phone are you using and it is currently upto date with the latest updates?