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Kathieknox · 01-21-2020

Hello I was out of country so put my plan on one of the cheaper options and supposed to be good until February 5. Back now and reinsert f sim and have no service. Cannot log into account. So went for password reset but that doesn’t work either. Won’t...

Kathieknox · 06-15-2019

I have just upgraded to the $25 plan which should give me unlimited talk and text and some data. However, I cannot access data (cannot connect to Internet) In the help section it says to go into settings and then into cellular data network and input ...

Kathieknox · 10-15-2018

More problems this week!Is this a public mobile problem or an iphone problem??One friend gets some of my messages (texts) and some she does not.High level Apple support has looked at and helped with lots of settings on my phone and friend"s. hve powe...

Kathieknox · 10-03-2018

So on weekend I could not make local calls. Finally after hours on phone someone at Telus added long distance minutes and then I could make local calls. But now I have no data. 2 hours on phone with Telus. They say problem with iphone’s software or t...

Kathieknox · 10-01-2018

Getting very frustrated and wanting to find a new carrier...over 48 hours now and still cannot make outgoing calls and no administrator has made contact to help or rectify. Although I understand that supposedly this system (i.e. not being able to spe...

Kathieknox · 01-27-2020

@Anonymous wrote:@Kathieknox wrote: Could you kindly tell me how to find my account number. I can no longer log in since pm gave my number away. CCTS has accepted my complaint and have said it would be helpful for them to have that. Yowza. That's ...

Kathieknox · 01-27-2020

@Anonymous wrote:@Kathieknox wrote: Could you kindly tell me how to find my account number. I can no longer log in since pm gave my number away. CCTS has accepted my complaint and have said it would be helpful for them to have that. Yowza. That's ...

Kathieknox · 01-27-2020

@Kathieknox wrote:@darlicious wrote:@Kathieknox Public Mobiles business model of online help only has exacerbated your situation because of the limitations of communication mainly the community forum and private messaging. Reaching out to @Tiana...

Kathieknox · 01-27-2020

@darlicious wrote:@Kathieknox Public Mobiles business model of online help only has exacerbated your situation because of the limitations of communication mainly the community forum and private messaging. Reaching out to @Tiana_V (whom replaced...

Kathieknox · 01-23-2020

@LovesToPM wrote:@Kathieknox I can sense your fustration. Has @Alan_K or @Tiana_V been in contact with you yet? If anyone at PM can help you, they can.thank you , I have just sent a private message to @Tiana_V. I did't realize i could do that. Thank ...

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User Statistics

User Activity

Unable to log on to user account. Was out of country so plan on maintenance Won’t let me access

Upgrade but no data

1 friend cannot get my texts...sometimes. is this Public mobile issue or iphpne?

No data. Apple support says cell provider problem. Cannot get help.

Over 48 hours can’t make calls and no admin help

Re: Unable to log on to user account. Was out of country so plan on maintenance Won’t let me acces

Re: Unable to log on to user account. Was out of country so plan on maintenance Won’t let me acces

Re: Unable to log on to user account. Was out of country so plan on maintenance Won’t let me acces

Re: Unable to log on to user account. Was out of country so plan on maintenance Won’t let me acces

Re: Unable to log on to user account. Was out of country so plan on maintenance Won’t let me acces