Hi,I need help. I help to manage my mother-in-law's account. I was looking to log in and change the method of payment. I have been paying for her phone bills. But I forgot my log in details and forgot my security question. Now I am locked out. ...
Thank you @Anonymous for the tips and advice. No worries on the credit card expiry. It's got another 1.5 years. Then at this point, I'll just patiently wait for a response from @CS_Agent. I provided as much information on the account as I could. ...
Yes, the service is still usable. My biggest worry was getting locked out of self serve would also affect the service. I have autopay set up. I just wanted to change my method of payment. I am still waiting for the @CS_Agent to respond to my priv...
