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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Do you see "Accepted Solution" when using a cell in mobile version?

Hello,Apparently, some users in the community see Accepted Solution as one of 3 buttons at the end of each post.I almost never see Accepted Solution. I'm wondering if that's due to my accessing the community on my Moto G, with the community in mobile...

When it will possible to order Sim card for a new activation

I was wondering when will it be possible to Order a Sim card for a New activation and when will the Beta program will be ending?

Many threads has been going on regarding posting private info on this community

Is there a way PM can warn posters not to post their numbers/accounts or any other confidential info that google engine will use to index it and used by others in wrong manner, like: "Please avoid posting your personal info", something like that ...

Koodo community vs Public Community

Honestly i find this Community not very much active as Koodo one, that is way much more active. posts are done every 2 minutes and replies are coming instantly, while this PM Community lacks that speed, how can we improve it and let PPL using it ofte...

Resolved! j etais en vacances et lorsque je suis revenu au pays j'ai constate que mon tel ne marche plus

j etais en vacances et lorsque je suis revenu au pays j'ai constate que mon tel ne marche plus,je voudrais le reactiver

Where in Brampton can I get someone to set my old phone up to work

I have a old LGLP-AHKM phone. It is probably at least 5 years old. Will it work on the PM network?

I have a old LG phone. Approximately 6 years old. I only want talk and text. Will it work?

Re: Activate phone yesterday!

Good cop and bad copGood cop is Griff because his replies deal ONLY with the issues presented by posters.Bad cop is chukdefatey because his replies contain off-topic chastisement, after which he replies to the poster.

Re: I have 10 dollars off of my new play for 12 months

^Thanks for being the internet Police.

Resolved! Porting HELP URGENT'

I want to port my koodo number TO public mobile. I just want to confirm.-In account # is my Koodo account #?-Pin # is my koodo pin #?-The IMEI is it my imei of my iphone or the # of my simcard?-autorization is it the name in Koodo or in Public?

hi everyone! i just wanted to ask why is my new sim card not coming yet? its been 2 weeks~:(

ive placed an order for a new microsim since two weeks ago, ive done it using the email-away instructions provided within the site. im just wondering why is it taking this long? site said it would only take 7days max to get the sim. im stuck with my...

Resolved! hi i previously had a public mobile phone need new number need to get very basic package 20 no data

hi I previously had a public mobile phoneNeed a new number to get a basic package for $20 dollars no data

disable voice mail

Please let me know how I can disable my voice mail service? I don't need at all. Whoever is calling, if they are not able to reach, the call should not go to voice mail. Please advise me.

iwant to know my cell is work or not?

iam out of city last 4 month now i came back ifound my cell is not working. pls tell start again. where can i contact to u. my cell is not working. say no network

iPhone Support March 2015

Hi Folks, I have decided to pen this quick status update for the (hopefully) thousands of users to follow. iPhone 6 Plus, supplied directly by Apple (unlocked), iOS 8.1.3 on board and activated PM nano sim card. As of March 2015 the following items a...

jai un iPhone 4 avec ios7.1.2 et jai 3g de données mobiles , ils ne marche pas ???

Bonjour , jai un iphone 4 avec ios 7.1.2 et jai 3g de données sur mon forfait , mais malgres tout mes essaies , je n'arrive pas a les utilisées?

how can i transfer my number from my old to my new sim card

I "activated" my service on my iPhone4s 3 weeks ago and have had absolutely NO service, at all...

There's no number that I can use to actually speak to someone, how do I cancel my service and get my money back?

can I order a sim card for an iphone 4s or iphone 4

What is the next step after setup the data

I have setup the data on my Android phone. But after that, I do not know what the next step is. In addition, how can I do Accout Log In.

Hours of operation of the call centre

To the moderators:One of the most frequent questions and concerns expressed in the community is the lack of a contact number on the website.Why not state that, for those who became customers before January 27, 2015, the contact number and hours are:*...

Blackberry OS7

Hello, I just transferred with an unlocked Blackberry Bold 9900 running OS7 but I don't get any data. My TCP IP settings are as follows:APN Settings Enabled (checked)APN: sp.mb.comAPN Authentication Enabled (I have tried both checked and unchecked)Us...

how do I cancel mu phone?

Resolved! have an LG TM250 flip phone CDMA is this phone compatible?

have an LG TM250 flip phone CDMA is this phone compatible?

'My Items Awaiting Moderation" new tab has been added to COmmunity

Does it mean that if PM Moderators are not ok with my post they'll put aside until they accept to post it or what?.

Resolved! Coverage Map in BC is wrong.

I was looking at the coverage map for BC and I noticed it was completely wrong. It had almost no coverage outside the Vancouver area but that has to be incorrect because TELUS, the network that Public Mobile uses, has the best coverage in BC I am hop...

Resolved! Does such a thing as customer service exists at Public Mobile?

My plan ended in January 2015, when we had to "switch over" I was told I would receive one free month service. Since then I have received several text messages telling me my service has been extended for 30 days. I have copies of 2 of those messages ...

How can i send an international text

Can *611 reps access customers' files?

Hello,I have read a number of posts from customers, who have called *611 only to be told by reps that they don't have access to customers' accounts.I, too, have encountered the same problem, being told to email PM.If the reps truly don't have access ...

Hi, I have a nexsas5 unlocked phone what kind kind of sim card I need and please for me. or I would

Hi, I need sim card order but i don't know what kind of sim card i need. please let's me know.and send me message . thanks and have a good day.

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