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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 26212 Views
  • 139 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 38132 Views
  • 185 replies
  • 29 Bravos

convince me!

Hi everyone, I am on the fence. I need the following per month:- 120 minutes talk time- 120 texts- 500 MB With all taken into consideration, PM is $10 too much a month across the board. There are a few options around $35, regular PM price: $50 - $2 f...

gmd by Great Citizen / Super Citoyen
  • 1652 Views
  • 9 replies
  • 0 Bravos

Lost phone

I lost my phone in my house. The phone is on but the ringer was turned off. Can public mobile or telus send a sound or locate the phone?

mobile by Great Neighbour / Super Voisin
  • 962 Views
  • 1 replies
  • 0 Bravos

Feedback - best way to give feedback?

What's the best (and quickest) way to give feedback?  Specifically, feedback such as:Issues encountered with the BETA website;Reporting dead internal links and/or redirections;Site functionality problemsE.g. the 'upload an image' to your community pr...

Public Mobile - Feedback - 'Mislabelling' example.png
vizine by Good Citizen / Bon Citoyen
  • 1287 Views
  • 1 replies
  • 0 Bravos

Galaxy S5 - Lollipop Update - Now or Soon

I just read online that the Galaxy S5 has received an update for lollipop 5.0 for Rogers, Bell, Telus and Koodo.If anyones using the S5 are you able to do the update? And if so do you like it?

Griff by Town Hero / Héro de la Ville
  • 1315 Views
  • 3 replies
  • 0 Bravos

T911 Phone compatibility

A supported handset is required to use the T911 service. The following phones support T911:   APPLE  iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4  iPhone 6 iPhone 6+   Alcatel   Idol X+  POP Icon   HTC  Desire 510   Desire 320a    Huawei  Ascend Y...

Moid_I by Retraité / Retired
  • 2974 Views
  • 3 replies
  • 1 Bravos

Resolved! He's dead Jim

BTW, did you guys hear? Mr Spock has died. Live long, and Prosper.

makkahn28 by Mayor / Maire
  • 1691 Views
  • 3 replies
  • 1 Bravos

date d'echeance de mon forfait

 bonjour,mon forfait est du 16 au 16 du mois,je reçois des messages le 14 du mois pour recharger est ce normal??? je suis privé de deux jours de communication.je vous demande de m'expliqure les raisons???

belrechid by Good Citizen / Bon Citoyen
  • 1036 Views
  • 2 replies
  • 0 Bravos

Port a land-line phone number to a Public Mobile Phone

WE are getting rid of our BELL land-Line here in Rural Ontario. Our entire Family all have Mobile Phones with Unlimited Canada wide calling so our Land-Line is no longer used or required but we would like to keep the number if possible as we have had...

moehunter by Great Neighbour / Super Voisin
  • 3234 Views
  • 7 replies
  • 0 Bravos

unlimited data and Canada/US calling

I'm a former customer from Montreal. Loved the service then but coverage was not available when I moved to Ontario. When will unlimited calling and data return?I'm actually shocked at the prices now!!! I paid far less for a whole lot more just a few ...

rmtmhood by Great Neighbour / Super Voisin
  • 1433 Views
  • 2 replies
  • 0 Bravos

tried to email and when I hit submit nothing happens

I tried to explain in detail a problem I was having with billing.  When I hit 'submit', nothing happens.  This has happened more than twice now.  Public mobile you need to get the basics down, like having a basic, functional website, before trying an...

Ori by Good Citizen / Bon Citoyen
  • 2261 Views
  • 10 replies
  • 0 Bravos

Re: Getting Started

Public mobile is already failing, starting with proper easy to readinformation. why isnt this article on the start up page when starting to activate your phone. 8. Payment– Input the payment information you wish to use (Credit Card or Payment Voucher...

Bubba by Great Citizen / Super Citoyen
  • 1006 Views
  • 3 replies
  • 0 Bravos

Resolved! moto g

customer off Telus and Koodo receive the lollipop update do you know if we will receive it to

yd2 by Model Citizen / Citoyen Modèle
  • 1351 Views
  • 4 replies
  • 0 Bravos

About my iPhone 4s.

I ordered the Nano SIM card for my iphone 4s after the CSR told me to do so.Now that I've complete the registration online and paid for my plan, I realized that the SIM card is too small to fit in my phone.What to do about this situation?Thanks. Gogo

Gogo by Great Neighbour / Super Voisin
  • 1250 Views
  • 3 replies
  • 0 Bravos

unlimited data

As somebody who has been paying for this service for almost 2 years, I find it to Ber very irritating that you took away unlimited data. Right now I don't have home internet, and 1 GB is not enough, and $30 for 1GB is borderline criminal.I'm sure lit...

TheOtto by Great Neighbour / Super Voisin
  • 2094 Views
  • 8 replies
  • 0 Bravos
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