Data Usage.

[abbeylee]

Signed up on 23/04/2019.  At the end of the day I checked my data history and it said I used 19 MB.  Under the data used section it said I used 58.678 MB.  Which is correct?

Thanks,  Abbeylee

[stonechucker]

@abbeylee, what data history are you looking at?  Is it the one on your phone, or are you looking at the usage history in the My Account module?

Do you send a lot of MMS?  You need data to send MMS, and your device may be recording this amount, but it's zero-rated (not counted) on Public Mobile.  This may be the difference.

[mh1983]

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@abbeylee wrote:

Thanks Triguy, just can't understand why the two numbers are different. Abbeylee.

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On your phone, do you have the data usage view narrowed to a specific narrower time range? 

[abbeylee]

Thanks Triguy, just can't understand why the two numbers are different. Abbeylee.

[Triguy · Accepted solution]

The amount showing in your self serve account - click on view my usage to see amount used and remaing limit.