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04-23-2019 11:52 PM - edited 01-05-2022 04:34 AM
My phone says my plan doesn't support talk or text! Why has it changed? How can I get back to my original plan?
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04-24-2019 05:10 AM
Try power cycling your phone if you haven't already. Sometimes this is all that is required.
Next, if that doesn't work, go into self-serve, and try to activate the LOST phone status for a 5-10 minutes,then activate the Found status/turn off lost .This seems to be working for some people lately.
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04-24-2019 02:11 AM
@valcrawford wrote:My phone says my plan doesn't support talk or text! Why has it changed? How can I get back to my original plan?
Can you look in self-serve and see if it shows the proper plan? Does your account say it is active?
