Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Posted a couple weeks ago but received no response, apologies for repeating myself. My friends and I (all iPhone users) use sms for sending group texts. (Also send single texts) I’ve noticed it requires a data connection to receive or send group text...
Currently I'm getting $21 every 90 days in referral rewards.With the enticing new Koodo offer, some of my referrals are looking to switch to it.Will I lose the referral rewards of everyone that switches? Also, I noticed PM has been pushing customers ...
Hey community, March 3rd was the third anniversary of online-only wireless service! It was the 3rd anniversary on the 3rd day of the 3rd month, very special Last year, they filled us with lots of changes. They listened to our feedback, and took nec...
Hey guys. Second month of service coming up. My service began Feb 7, so I figured it would renew Mar 7. However, it says the renew date is the 8th, and I saw in another spot in my account, it says renewal is the 9th. Which should it be? Also, I have ...
Received this text:For mePro: Fall Promo will not increase any time soon, pre-paid so i have control over the bill and data rollover. Extra 2GB does not help much or makes no difference since I am on wifi most of the time. Cons: Post-paid, unwanted...
Just got a text 6GB for $40 GOKOODO406GB ublic Mobile here. Con: A deal this good won't last too long. Pro: 6GB for $40. That's right, an extra 2GB! We're all about giving you choice, so if you're craving more data for the same price, join Koodo by M...
Just got the text from PM! This is official! USE THIS CODE: GOKOODO406GB EDIT: Just called Koodo. I was previously on the 5GB offering. I was courteous and asked for the 6GB that just got announced. He was very aware of the new promo and just added ...
I'm enrolled in the Fall 2016 promo plan. I'm about to pay for my next 90-day bill, and I see that the self-serve site now says I'm enrolled in the "$25 Province-wide Talk" plan. I have had numerous issues with the Self Serve site previously, resul...
I used to have the 25 unlimited tatk/text. Then Tel... ''couch couch" Public Mobile decide to raise it's cost by 3$ unless we use autopaiement; that's what i did. Bad idea, PM charched me 38$ on my credit card without prior notice and now that's wha...
Hi there so I currently have a balance on my account that lesser than my service costs, if I sign up for autopay will it deduct the full amount for service or will it only deduct the difference? Thanks for the Response
While the demise of PM2 (circa 2016) has been confirmed by @Dave_M no destination has been provided. Of course this will make it easier to claim "we've arrived" once plans and the customer base has changed enough. By no means exhaustive (because it's...
Hey, I am not techsavvy at all, and i really want to send and receive picture texts on my flip phone. does anybody know how to enable this? possible it has sopmething to do with turning on my data, but i don't even know how to do this. Can anyone he...
I would like to purchase the talk/text package. I would like to know if my Samsung flip phone SGH-S275R would work in your network. It has the old type large SIM card. I entered the IM code into your search and it said it may work. If I were to buy a...
Last week I took advantage of PM's promo offer to migrate to Koodo (45/4GB expires March 15) I went to a kiosk (make sure you have valid photo ID!) and opted for a new phone on the Tab. The whole process took about 15 minutes, my service was transfer...
Hey everyone - I just activated my public mobile account and set up the number forwarding. I inputted the information about 15 minutes ago. How long does it take for PM to port my number from freedom mobile?
Ordered SIM Card By Mail Never Arrived I double, tripple and quadruple checked the address and it all checks out. I have not received the SIM card I ordered back on February 16th. I have no idea what to do or who to reach out to. Craig
Hi I was out of country for 5 months and my phone is suspended. I wanted to re-activate it but I have got SIM invalid error message. The only think that came to my mind was to order a new SIM card and I did it. When I receive my new SIM, I will activ...
I am trying to activate my Sim card and create an account. I get all my info in and press the create button and then I get an error that my sim card is invalid. So I refill everything out again and then it tells me that my email is invaild...and then...
Hi everyone,I'm going to be in Florida for March break & will need access to internet & maps for travelling. I'm currently in Ontario, Canada. What is the best, economical way to get a plan? Would it be cheaper to just buy a different SIM card for my...
I keep receiving emails from PublicMobile (twice or 3 times a day) titled "Your Public Mobile Activation Details", despite having registered a week ago. I would like to stop receiving these emails. Please help.
This is probably the sixth time I’ve emailed Public. I have been paying for services I am not receiving. I can make calls and texts but cannot receive them because my chosen number which I was told was available has not been ported. It has been a mon...
This is terrible. Have a look at Koodo's new plan prices and features: $35per month, Pay-per-use data, 500 minutes,Unlimited messaging$45per month, Pay-per-use data, Unlimited minutes, Unlimited messaging$50per month, 1 GBof Shock-Free Data, 500 m...
The "437" area code thing seems to be a bouncing ball. The problems change periodically and sometimes by locations. #1. Right now, while in down town Toronto, I dial 10-digits (no "1" prefix) to a 437 PM number from a 437 PM number an intercept recor...
Hello, I hope everyone is well. I am attempting to activate my SIM card which I bought from Walmart yesturday. However, the activation site does not accept my 18 digit number which is at the back of my SIM card because it: 'Doesn't belong to a va...
bonjour Je suis abonné a public sur une close grand père. Je remarque qu'ils augmente le prix de plus en plus. Nous sommes rendus a 25$ pour un service inter provincial sans texto. Pour le meme prix je pourrais avoir texto. quand j'essaye de changé...
Is there plans or SIM cards available for iWatch on Public Mobile?
Public Mobile is blocking my port request. Claiming that my account number is wrong.The only account number I have is the one on my selfserve portal.This is getting very frustrating.Please port my number out.
Hi,Can't reset my password. I sent a private message to the moderator team but still haven't heard anything.Any moderators available now? Thanks,Anne Marie
Hi, I am trying reinstate my account by using my rbc visa card but I am getting following message. Unable to Process Transaction Sorry, your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit ...
Just activated my SIM card and paid for a plan but I'm not getting any service.I'm transferring a number from Freedom but it's been over 4 hours now.I'm using an LG G4 and I followed all the instructions here regarding APN settings and stuff.I really...
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