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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

download unsuccessful

I got a photo by email but can't download it even if I have lots of space for it on my phone. Why is this happening?

Accès boîte vocale francaise, combien coûte?

Voici, je n'ai pas obtenu de réponse par courriel, donc je m'adresse à la communauté. Comment faire pour avoir accès à ma boîte vocale française de préférence et combien ce service coûte? Merci.

Resolved! Text not working on new activation

I tranfered my number over to PM. Not did I get the wrong plan but I am not able to send or receive any text msg. I get notification that I must add this but it included in the plan. Email PM 4 times and no reply. What am I to do????

Online Banking

Online banking is the way that I pay most of my monthly bills. It would be great if PM offered this service to us. Any feedback?

Service interruptions for the last 3 days in Montreal - anyone know what's happening?

My girlfriend and I are both with public mobile. Since Thursday our service has been spotty and today it has been completely off. We cannot send or receive text messages or calls. We have both paid our bills. What is happening? When can we expect non...

i found my lost sim card ,can i active it again?

Resolved! Our company is in BETA, and we want your feedback. Tell us what works, what doesn’t, and what you’d

I find this BETA thing taking too long to become NON BETA anymore, when will that happen?

I will on the trip

I will on the trip for March 31 to May 13, can I forzen my service?

Resolved! How do rewards link to my self-serve account?

My apologies if this info is easily findable, I tried browsing the community but I can't seem to find it.So I have a seperate Community account and also a Self-Serve account for Public Mobile.So I'm wondering how rewards earned through the community ...

My cell phone Samsung 2X suddenly not working, how do I do ?

international messaging

Hi i am unable to send international message. can anyone help me out.

Please use Tags

I noticed that a lot of people create posts but do not use the Tags feature. This is really important feature for other users to be able to help you get your message across and allow others with the same issue to find a thread relating to them. Thi...

my name is Abdelmotaleb Maouhubph number : --****my $10 promo for 12 months is not active ?

my my name is Abdelmotaleb Maouhubph number : ***-***-****my $10 promo for 12 months is not active ? i recived the $10 only one month and then stoed, if you refer to transcation history you will see i do have a promo $10 for 12 months.pld help me get...

If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Why public mobile?

Dear public mobile. I have been without service for 6 weeks. I have sent three requests to have my sim card replaced. The first never came. The second was the wrong size. The third that arrived today is also the wrong size. As a long time costumer, ...

I lost my cell phone early January, I was away for the past ten weeks, how do i get my account react

I couldn't fill out the form for ordering the sim card! how to do it?

i am out of country and made last payment in dec 2014.How long can i keep my account and cell number

I am out of country and want to keep my account and number active.I made last payment in dec.2014. I want to return in May 2015

I Just activated a new line March 23 2015 and my cellphone don't work.

I Just activated a new line March 23 2015 and my cellphone don't work it says, Number out of service..Public Already took money from my credit card but still no service.. Pls what i need to do to fix my phone..... who do i talk to and is there some...

I changed a new plan to 45 $ ,but the data on my phone is still cant be used. Why? What's wrong?

I want to change my Sim Carte, I need a Mico Sim.How can I DOThanks

Hi I receive a Nano Sim carte, but this carte is not compatible with my phone, I need to change it By a Micro Sim Carte, because I have HTC DESIRE 601 as type of my phone , Can you help me pls

Nexus 5 Works on Public mobile

Hi everyone, I don't know how well Public Mobile works for everyone but the new network has been working great for me. I just started this thread for Nexus 5 owners considering Public Mobile as a carrier. I can't speak on how well it works for al...

Do other customers want the 180 day option as much as I do?

I would love to pay less by paying for 180 days up front. When will this option be available? Do others want this option as much as I do?

Resolved! HUH?

Ho much does a new SIM card cost?

How's everybody?

Resolved! can I send email to sms public mobile user like Roger, Bell, Telus and many more?

E-mail to textThere are some e-mail to text services, but the recipient usually has to have signed up and paid for this service, unlike the web forms above that are free:[10digitnumber]@txt.bell.ca (Bell and Solo)[10digitnumber]@pcs.rogers.com[10digi...

i lost my cellphone,but i want to keep the same number ,how?

Resolved! Imessage

What do I have to do if my imessage on my iPhone doesn't work?

usage history where to find

i want to see my usage history. I just set up my account. where can i find it

My cell Online says it is expired How is this

My plan is not supposed to expire before 3 months from my last payment

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