Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
title how long until my service gets put back on, if ever?
I signed up for auto pay soon as I did my account now my number is cut off I tried to manually pay on your website and it gives me an error message phone number 506-xxx-xxxx EDIT: number edited by NDesai
Using 'RSS to e-mail' services instead. Here's how:find an RSS to e-mail service (click this Google search). I chosehttps://blogtrottr.com as it was the first one to come up, has good reviews, and it was super simple to set up with 2 available option...
Hi,I'm a $40 5gb data plan happy user I've recently switched from android to ios and a lot of pictures (taken or from photo library) I cannot send. I get "Not delivered" :-(. I believe this could be related to the picture size, as I believe (ba...
I need to know my account number
I have a new US T-mobile Samsung S7 SM-G930T that does not seem to connect to the Net. I do get a message from Public Mobile giving me 5 reasons why I can not connect. If I cannot connect where is this message conming from? I have a 1gig data package...
Hi, To make a long story short, I'm using my PM sim is inside a device without a screen and occasionally I get texts from number "8001". I just want to know if this is a public mobile communication or some other spam text message, as I'd like to st...
Hello everyone !! So ... can a Telus prepaid card be used to pay a Public Mobile account? Appears that answers to this question are more than a year old, so I'm curious for a current answer Reason for ask: someone has a bunch of Telus prepaid cards a...
I've been with Public for a while, no change in phones just the plan recently.I'm getting this error when trying to make calls and my texting doesn't work.Please help?!
Hello, I paid online to make a payment for my public mobile line. When I checked my transaction history, it turned out I paid twice and $90 was reduced from my debit card instead of $45 and my payment still ends at 7th of March. Can anyone help me wi...
Hi everyone, I am new here and want to buy a plan tonight, I would like to have a referal before i do, anyone interested???
Hey there, I activated a plan with Public last month ($20 per month) and you guys charged me twice 22.60 for the plan and 20.34 went somewhere else. How can i get a refund or get the money back on my account becasue the money just disappeared. I have...
Hi everyone, I made a switch to Koodo last week and I realized I already paid 3 months for PM so I'll pay for both services at the same time. Is there a way I could get a refund from PM for the remaining months or stop the service from Koodo until I ...
i never registrered my account when i first got it because i didnt know i had to. my phone got stolen so i bought another phone, and went and bought a new sim card. how do i activate it, ity has to be done online?? i am seriously lost.
Hi,I added money to my account last night, using a prepaid voucher but my services wasn't restored and can't get it to work.
I often see posts telling iPhone users to set the APN in order to get cellular data working properly. Generally speaking, this is not applicable (and often not possible!) because the APN (amongst other settings) are established by a configuration fi...
Hi all, I have 2 PM accounts, one for my mom and one for my brother. both have autopay set up. Today my mother is unable to make calls even though her bill should have been paid for automatically from my credit card. when i tried logging in I got the...
My plan usually renews on the 7th of every month. From time to time, it’ll be the 8th, but this month it’s telling me to renew today, which is the 5th. Is it because February is a short month? That’s the only thing I can think of.
How can I unlock my phone from the public mobile network ?
Wanted all to learn of a quick response, actually not ever experienced by me! However, I'm a PM newbie...Without knowingly, or even perhaps NOT AT ALL, someone who didn't identify her/ self as a member of the mod_squad AKA moderator_team ..sent the f...
When I first signed up for public mobile, I found the whole reward thing nice. However, I've noticed that I have been given $20 of extra credit instead of the usual ten that I get for signing up before 2019 (plus autopay, etc.) At first I didn't real...
my friend introduced me this public phone plan ( 40$ plan) and i have been told that i can get 10$ reward in my account once i activited it, and i did open an account and get activited as well as provided my friend phone number, but until now nothing...
Hello I have an iPhone 4S and paid for the unlimited talk and text plan with 5 G data with public mobile and I can't get the data to work. I have tried doing a factory reset and have changed my APN settings but it's still not working. I do not have...
hi i am new with this service i paid 2$20 on jan 6 to renew at london drugi got a text on jan 7th to pay again so i paid another $25 total of $50thinking it would cover jan and feb but i got another notice i have to pay again how can i talk to someon...
Just switched my phone number. IDK why but when I try to make any LOCAL calls it says that I do not have a long distance add on. Also I can't make or receive calls to my number, when I call from another phone it goes to voicemail. I saw another pos...
Can anyone tell me my husband is traveling to Ethiopia in a few weeks. It’s not in the listed countries for international call add on. So does that mean I can not call.....
Hi everyone, I am well aware of the plan suspended message on the renewal date and it has never caused me problems until today. Today is the renewal date and my service got suspended altogether! I am using the same credit card for months and it has n...
I am a newer member of the Public Mobile community (few weeks), and I am so amazed at my private stats section under our profile. The number of page views, messages read and, to a smaller degree, total minutes online are shocking! You really have no...
@Djsherman1983 wrote:Every time I try to places call. A recording comes on telling my, it’s long distance and I don’t have a long distance add on. If someone tries calling me, it goes to voicemail. I have unlimited Provience wide calling. The numbers...
I have a credit on my account but my next payment shows it will come out in March. Will the credit be used first before my credit card gets charged? Thanks.
