05-01-2019 04:54 PM - edited 01-05-2022 04:41 AM
Hi,
I'm hoping you guys can please revive my self serve account. I can't log in. If you guys could please help me out I would really appreciate it. I tried resetting my password but it won't work and it won't take my email address.
Thanks.
05-01-2019 08:20 PM
@Kovaelin wrote:I've found the self-serve site to be very slow in general. For some reason, the community site seems to be fine though.
@Kovaelin , this is because they are separate systems. Self-Serve seems to get random minor maintenance during the day, and this seems to be when changes for plans are being made, along with other cosmetic types of updates.
05-01-2019 07:57 PM
I've found the self-serve site to be very slow in general. For some reason, the community site seems to be fine though.
05-01-2019 07:02 PM
If you forgot your password, you can reset it here: https://selfserve.publicmobile.ca/forgot-password/ or else, You will need to send a private message to the MOD with your account info.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-01-2019 05:31 PM
The email to receive the password reset is hit or miss. If you’re not getting the email, please send a private message to the Moderator_Team via the private message system. It’s the envelope in the top right corner of this and every community forum page.
@SickBeast wrote:Hi,
I'm hoping you guys can please revive my self serve account. I can't log in. If you guys could please help me out I would really appreciate it. I tried resetting my password but it won't work and it won't take my email address.
Thanks.
05-01-2019 05:01 PM