Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can anyone help me to port my koodo prepaid number to pm
Can you help me port my no
Is this plan 1gig/30 days and 3gigs/90days?
Hello, My self service is locked out. Please help.
Hi there, I try to login my acct and I forgot my password. I requested for password and still waiting. How should check my public mobile acct. number.
Hi there, I don't normally have issues with Public Mobile, however, I was trying to switch from a $120 90 day pla with 6 gb data to one with 12+6 at $150. The system told me to top-up which I did, however, it automatically activated my old account be...
Ive been waiting around 2 hours for an emial to reset my password for my account... havent recieved anything, nothing in junk or spam folders either. Ive tried PMing mods about a manual reset and nothing back yet and would like to get my service runn...
Hello I just ported from bell to public mobile recieving calls worksoutgoing calls do no workinternet works Please advise next steps or could a mod check out my account?
I'm locked out of my Public Mobile account. I cannot PM community moderators. This is REALLY frusterating. Someone please help?
I have a few family members on PM and because I signed them up, I ended up being the tech support if there are any issues with their phone. I must say all things considered, the service is good but when it comes to payment, it is a nightmare. Right n...
I'm switching phones and changed the sim card as well. I've activated the sim card and confirmed that the new phone is unlocked as well. I don't know what the Sim unlock pin is... does anyone know where/how I can get that reset. Thank you
I have tried to reset my password mutliple times today and have not received the link. @CS_Agent
Just joined PM and ported my number from Bell. I'm finding that validation codes from sites such as Amazon and Twitter are not being received. Is this just a question of time being needed for the ported number to be fully propogated?
just purchased us roaming add on plan. phone automatically connected to tmobile but 30 mins later still no data. help?
Something strange happened with my phone. I saved my database on MS Access. But after this action, it stopped opening, in some efforts I could open it, but a half of data were disappeared. I don't know how to be next.
I activated my sim card 16 hours ago and still get ¨No Service¨. I tried to turn airplane on and off; I dont have another phone and I don't have another sim to play with. Please help! I´m using an iphone.
We have been taken over by extraterrestrials!!! @CS_Agent
Would someone be so kind as to fully summarize what's going on around here and all the Koodo stuff and buzz about swithing an PMs demise, etc. It's like wading through quick sand and I don't think I'm alone. Thanks in advance.
To all parents within our community I would like to wish good and productive March break! Enjoy your time with the kids!
then i request a new password and get another email to reset, try to use that link and it doesn't worki'm trying to add data to my plan
Hello people,Website does not specified when this promotion ends! Any idea on this? It would be convinient if known. Told my friend about it, he is still considering... If I know the offer expiration day, I would know when to "push buttons" again.
Could someone please unlock it if possible?
i spoke with the chat and did all steps and still do not have access to data
Hi. My girlfriend is planning on switching too koodo. We went too the koodo store and they asked for the account number. She doesn't know it and can't access the email address attached too the account. Can a mod help. Thanks
Hi, when i signed up back in Nov2017, i was supposed to receive 1gb of bonus data which i never received. Can someone please assist me with this ?
Hi PM Community, I'm currently on the $40/4GB plan (eligible for the 6GB/$40 Koodo deal). I have an upcoming internship internationally for 4 months where I won't be using my PM service. I see that I can disable autopay and suspend my account for 89 ...
Hi I just got a new credit card and I was trying to update my info and i keep getting this error: Unable to Process Transaction Sorry, your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit c...
My phone wifes phone was working fine, no problems. Today she can't call or recieve incoming calls and she cannot send or recieve texts... Although she just sent a payment (it was accepted), her phone is dead other being able to use it for emergency ...
On the Koodo referral site, the $100 offer seems to have been replaced by the normal $25. My referral link seems to still work on my phone only for generating $100 referral offers. I tried it on my computer and it doesn't work anymore. It might be...
I'm leaving to Koodo but I have an account credit with Public Mobile that I can't get refunded or take with me to Koodo. The mods have offered a solution of transferring the credit to the acoount of a friend or family member. So if you want to be my...
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