Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated. We encourage you to visit My Account to verify the payment information on your account i...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Noticed recently there was the opera mini browser on the phonehow does one use it if one does not have a data planhow would one use wi fi on itthanks in advance for your help
I need information on what is required to change my service from Rogers to Public Mobile. Is there a representative I can call, or a location to go to in my area of Greenfield Park, Quebec., or the Montreal area?
j'ai mon telephone public mobile, mais mon numero ne fonctionne pas, puis vous n'avez pas de representant telephonique avec qui je pourrait parler pour regler mon probleme. Quand j'ouvre le telephone je ne peut pas appeler, rien. merci
Hi. Just Curious. I know how to Do APN Settings Now.But, What do I do For Tethering, What I Imput, Where I Imput?I just Remember Something Word Called Done, or Dunn, Whichever Comes first. Thanks
Hi. Just Really Curious, as This is My way of Learning This and being much more Educated in this:3G/4G What's Major Difference between the two? HSPA/HSPA+ Is HSPA 3GHSPA+ 4G? Do Both Share Similar Frequencies, or Completely Different Frequency Spectr...
I just came across a posting asking for help on a specific account. The user had posted personal info like SIM# and account numbers and his email was in his signature. I suggest that we sould discourage such practices and have a general rules for the...
Saw earlier on Lifehacker.http://www.willmyphonework.net/
I have an iPhone 4 with iOS 7.1.2. Also, I've got an old $25 plan with unlimited picture messaging. Unfortunately I can not send or receive any.I called PM Support and they told me I need to update my iOS up to version 8. But I can't do it because th...
I've got to say: I really dig the idea of being able to pick and choose the voice, text, and data options I want, and not having to pay for what I don't. But here's what I'm wondering: What if I choose an option that's right for my ordinary use but I...
Hi everyone, is there anyway to add images to thread body or this feature not available yet?Thanks
The sim card that came with my Huawei phone doesn't work. I have tried many times to activate it, but it does not work.
How do I block numbers of unwanted callers?
If you’re having trouble it likely means you are using an older version such as Internet Explorer 8, which is no longer supported. To open our website using Internet Explorer, you need to download the latest version here. Note: Public Mobile’s websit...
The Public Lab is where all the best ideas are concocted. Please share your thoughts with us as we regularly review suggestions from our Community to make Public Mobile better. And don't forget to Bravo an idea if you like it. Start sharing your...
The Public Knowledge Base is the place where we capture everything that our Community knows, or needs to know, about Public Mobile and we make it available to everybody. Our goal is to provide useful and trusted information on pretty much everyt...
There is no more French community ?
First thing to try is powering down your device and removing the sim card and, if possible, the battery Wait a minute and then reinstall the sim and battery. Restart your device.Didn't work?Check and be sure you're not in Airplane or Flight Mode.Stil...
It was mentioned that PM's would be active on the forum
Sorry, to be eligible for rewards you must be registered on an eligible rate plan. Eligible rate plans are those launched as of January 27th, 2015.
Customers who joined Public Mobile prior to January 27, 2015, are not affected by this change and can continue to enjoy their current base plan rates and support service, including enhanced online support.
Here at Public Mobile, you bring your own phone and activate it using a Public Mobile SIM card. While we don’t sell phones, there are a number of ways you can get a phone that suits your needs. You just need to make sure that your phone is unlocked a...
Only Public Mobile customers (i) on Rewards eligible plans, and (ii) who have active accounts in good standing: Rate Plan eligibility: All in-market plans as of January 27, 2015 are eligible for Rewards except for the 10-day plans that are not eli...
If you're on a Canada-wide plan, you can call anywhere in Canada from anywhere in Canada without paying long distance rates! With our great Canada-wide plans, every call you make within Canada covers you from coast to coast at no additional charge.
Updated on June 25, 2018 The Community Reward How does it work? Based on your level of involvement with our Community, you can earn up to $20 every 30 days. The amount you are rewarded depends on your contribution level relative to overall cont...
Updated on June 8, 2018 The Refer a Friend Reward How does it work? It’s simple: you will earn $1 every 30 days for each friend you refer to Public Mobile who enters your phone number in the Referral box during activation. Plus, your friend wil...
Updated on June 18, 2018 The Autopay Reward How does it work? Set up AutoPay and you will receive a $2 credit every 30 days. For 90-day plans, you receive a $6 credit every 90 days. Who Can Earn Rewards? To be eligible to earn Rewards, you ...
Updated on June 18, 2018 The Loyalty Reward How does it work? On the first plan renewal date, after 12 months of tenure as a Public Mobile member, you will begin to earn a recurring Loyalty Reward for as long as you remain an active Public Mobi...
With a zone-based Canada-Wide Calling option from WIND or Mobilicity you are still restricted to a zone. So while you can call to anywhere in Canada at no extra cost, the call must be placed from your 'zone', and you will pay extra per minute if you ...
If you’re having trouble with data on your non-Public Mobile Android smartphone, you may need to configure your network settings for Public Mobile. The steps below may not be exactly the same on your particular phone but they should help you to ...
With Canada-wide text messaging, you can send texts anywhere within Canada but incoming texts are not geographically restricted.
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