06-27-2019 06:40 PM - edited 01-05-2022 05:37 AM
Hi,
I just transferred to Public Mobile. I would like to set up my voicemail. I dial my cell number from my landline, at the greeting, I press *, however, it asks me to enter the password???
Any suggestion?
Thanks!
Solved! Go to Solution.
12-12-2019 02:06 PM
@proza As mentioned by Jordan23, you need to setup using your vm using your cell phone initially, and then you can check it from another phone or landline without using your minutes incase you are on the 100 minute plan
06-27-2019 08:44 PM
06-27-2019 07:05 PM
Here is info to reset your password.
https://www.publicmobile.ca/en/on/get-help/articles/reset-your-voicemail-password
06-27-2019 06:45 PM
Hi @proza , you can setup your voicemail password by dialing and holding 1 from your cellphone keypad. From there, you can setup your greeting as well.
06-27-2019 06:42 PM - edited 06-27-2019 06:52 PM
@proza wrote:Hi,
I just transferred to Public Mobile. I would like to set up my voicemail. I dial my cell number from my landline, at the greeting, I press *, however, it asks me to enter the password???
Any suggestion?
Thanks!
If by chance you did previously set a password but don't remember it, I would go to selfserve.publicmobile.ca, log into your account and use the option to reset the voicemail password.
Come to think of it, I'm not sure that the voicemail account inititalization can be done remotely.