Hi,I'm trying to change my address on the online website. I live in Richmond, BC. But when I try to put Richmond as the city, it's not showing in the drop down list. Do you know how I can update this change? Thanks
My renewal date is on Feb 13, 2020 and I'm currently on the $25 (1GB with autopay) plan. I'm very close to reaching my data limit and I don't want to run out of data in the next few days. If I switch right now to the $40 (5GB with autoplay) plan, wil...
Just wondering when the community rewards are given every month? Is it the same date for everyone or is it depending on your billing cycle date? Thanks!
Hi everyone, before I buy a new phone (Samsung Galaxy A70) online at the Samsung website, I just want to be 100% sure that my PM SIM card will work on that phone. Does anybody here have this phone and using it with their PM number? Please let me know...
I used to be with Fido and everytime I was at the elevator or the basement, I lose the signal on my phone and it showed roaming. But ever since I switched to PM this month, I now get good signals on both the elevator and basement! Couldn't be happier...
I see, thanks for the info. But since I'm only a few days away from my renewal, and I don't want to risk maxing up my data (since I need to have data), can I just select 'change now' and manually top up my account? In that case, my new plan and renew...
Hi @Melissa-H77 , I had the same message where it says account suspended the day before my renewal. However, I remember it saying that if you're setup for autopay then you can just disregard the message. And fair enough, the next day my plan automati...
Hi @AnthonyP , no you will not lose the referral bonus even if you change your number. Your referral rewards are linked to your account, not to your specific phone number.
Hi @hellsbells05 , if you login to the self-serve (My Account) and clicking on the Plan and Add-Ons tab and selecting the Rewards tab, you can see the Refer-a-friend Reward. Below that, you can see the list of phone number/s you referred.