Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I recieved a text from Public offering me a USA add on, and I hit "yes" in error. The text message told me that the add on will start on my next billing cycle. How do I cancel this? Thanks,
Where the hell am I supposed to find the payment button? Is there even one?I've been paying in person for years, and I finally decided to make an account to pay online. How do I do that? Why is this feature so cryptic? What is this; 2004? I expect be...
Just signed up... my account information is correct but it is sending the codes to a different phone number... 1 number different. How do I fix this if I can't log in?
It gives me the message of “Please contact public mobile”.
My mom registered as a new user and wanted to get a sim card or a virtual card and set up a subscription but when she tries to log in, Public mobile sends her email with the code and she does not receive this email. So, she is not able to sign up for...
I recently switched from my old 3g plan that was giving me around 30mbps, now that im on 5g plan even at 4g speeds its 2.52mbps. ive tried configuring the network which didnt help, I also have full signal bars. Thank you for any assistance.
All stores and gas stations network is down. Cannot get time for my phone.
I have had a Public Mobile account for years now and everything has been perfect. Recently I had my credit card replaced and I am being told that I have to apply for a whole new account including a new phone number in order for Public Mobile to accep...
I opened an account paid for my subscription and downloaded the esim and it did not work.I then deleted it but can't use the same QR code to download it again.I don't know what to do
Hi, I switched to a different credit card for like 2 mnths. Do u think if I switch back 2 the old 1, could i get the loyalty points back?
Hello. I seemed to have locked my phone and it needs a puk code. Where do I get this?
Hi,I bought a SIM card yesterday for my old iPhone 6. But the SIM card requires iOS 13.0 or greater. Where can I get a SIM card for iOS 12.5??
Hi there,I redeemed points and added 1GB but no data! This happened a second time to me! I tried before and it did not work and again. Please help!
I want the US $34 plan but it keeps saying this when I sceduale it to change on my next renewal day.
I recently went abroad and I use Airalo eSIMs to have regional data while I was away. Like the tech novice I am, I thought if I assigned my PM phone number to the account I would have access to my texts and phone calls abroad. Now my eSIM account whi...
I tried to add a second phone to my current account and somehow the public website let me get through to the "activate you phone" step, but now I know I need a new account.How do I abort the additional subscription?The portal keeps taking me to the '...
I live in rural southern Alberta. My service is so bad that I have to walk out of my house and down the street to make phone calls. This has been happening for a few months. Who do I contact to solve this problem?
Does this plan mean I won't get roaming charges when I go to the states from Canada? Xan I use my phone normally?
Hello everyone,I have an issue with my mother's number. This month I upgraded her plan to 1 GB data, after that she started to get this error message "there's no SIM card in your Android". Restarting the phone or replacing the SIM in the tray solve t...
How can I pay my bill over the phone if I don't want to add my CC number to the account?
I haven’t been able to send texts since transferring to public mobility @ links to members
My phone is not receiving incoming calls and messages. I tried to restart it, removed and installed SIM card. It still doesn’t work. Anyone can help me to fix this problem. I already submitted ticket to public mobile but get no response from them
I ordered a plan that uses ESIM when my phone is not able to support it, where/who should I ask to refund it so I can order the proper plan with the physical SIM option. Thanks
I accidently changed my phone number the a about 4 days ago and just finally figuring out this is the route to get tech support only I didn't mean too and I have had the number for 5 years how can I get it back I am literally locked out of everything...
Hello,i have lost my sim card, therefore i can't receive any code through calls or messages,also the email address associated to the account is currently inactive, so i can't receive e-mails either.how can i get my account back ??thank you,
We switched the services after we got charged for 2 days. We should have some refund for the services charge but we still have not had anything back to us yet. We switched our services back in Jan. 2024. Can we get a refund for the remaining services...
Hello,I created a public mobile account and bought a plan. A the end of the process I tried to transfer my phone number from Bell to Public Mobile. I received the text from Bell to give the authorization to transfer, I responded yes, but now I paid f...
I am currently in Asia and cannot get any text SMS for online banking OTP verification. What should I do?
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| 100 |
