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Forum Posts

[FIXED]: Network Service in Ontario, Quebec, and the Maritimes

Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...

Ck_PM by Public Mobile
  • 3541 Views
  • 21 replies
  • 8 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 18483 Views
  • 124 replies
  • 31 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 30045 Views
  • 184 replies
  • 27 Bravos

Why public mobile?

Dear public mobile. I have been without service for 6 weeks. I have sent three requests to have my sim card replaced.  The first never came. The second was the wrong size. The third that arrived today is also the wrong size. As a long time costumer, ...

not_happy by Great Neighbour / Super Voisin
  • 1217 Views
  • 9 replies
  • 0 Bravos

Nexus 5 Works on Public mobile

Hi everyone,  I don't know how well Public Mobile works for everyone but the new network has been working great for me.   I just started this thread for Nexus 5 owners considering Public Mobile as a carrier.  I can't speak on how well it works for al...

BetaKam by Great Citizen / Super Citoyen
  • 2525 Views
  • 9 replies
  • 1 Bravos

Resolved! HUH?

Ho much does a new SIM card cost?

bahDum-bum666 by Great Neighbour / Super Voisin
  • 888 Views
  • 1 replies
  • 0 Bravos

Resolved! Imessage

What do I have to do if my imessage on my iPhone doesn't work?

Ced2424 by Great Neighbour / Super Voisin
  • 1885 Views
  • 2 replies
  • 0 Bravos

Did you hear this? Shocking

I just read an article, Alek Krstajic, Public Mobile's founder, has been tapped as Winds new CEO, I'm deeply shocked. What's your take?

makkahn28 by Mayor / Maire
  • 1656 Views
  • 18 replies
  • 0 Bravos

011 Before Calls appearing on incoming Caller id

I guess here is another one of many so called Beta BS of Public Mobile. There was a thread here yesterday that incoming calls were showing 011 in front of the number there were a bunch of suggestions ultimately blaming it on the phone well that is no...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 850 Views
  • 1 replies
  • 0 Bravos

Resolved! Samsung Ace II x GT-S7560M locked to Koodo

 Two days ago, I activated a Public Mobile SIM card on the 1GB data "M" plan. My phone show "SIM not registered". No service APN is correctly configured.    EDIT:Technical support worked on my case.Finally, my SIM card registered to Public Mobile ne...

Cyber by Mayor / Maire
  • 4654 Views
  • 18 replies
  • 0 Bravos

Free Wi-Fi in B.C.

Hello,It seems that Telus is making available, to Telus customers and non-customers, free Wi-Fi, starting in B.C.Go to https://wififinder.telus.comEnjoy!

Martin by Legend
  • 1757 Views
  • 4 replies
  • 1 Bravos

Why the calls are now displaying with 011 followed by number??

Whenever I receive a call, it displays 011 followed by phone number. Wondering if this is with phone or from Public Mobile itself.. In turn, when I dial the number displayed does not go through because of 011 being there. 

VK by Great Citizen / Super Citoyen
  • 10670 Views
  • 16 replies
  • 0 Bravos

Resolved! Hi, Accidently factory reset my Kyocera Rise. How do I activate the phone as it ain't connecting ?

Hello, more details:One of Kyocera Rise broke. Took my family member old phone Kyocera rise and we reset it to delete family member data ? Now I don't know how to activate the phone. Also, I moved the chip from one to the other... not sure if I need ...

MadReza by Good Citizen / Bon Citoyen
  • 3523 Views
  • 18 replies
  • 0 Bravos

je veus recupéré mon numero

bonjourje suis partis en voyage pendant 4 mois j ai oublier de bloqué mon numero  quand j ai alumé mon telephone  card sim non enregestré  comment je vais faire pour recupéré mon numero svp 

mourad18 by Great Neighbour / Super Voisin
  • 2104 Views
  • 3 replies
  • 0 Bravos

Resolved! Public Mobile blog

Have a look at this nice "Public Mobile Blog" http://blog.publicmobile.ca/

benwarez by Model Citizen / Citoyen Modèle
  • 2475 Views
  • 5 replies
  • 2 Bravos

Resolved! Data included in monthly plan not working

My last billing cycle I reached my data limit so I decided to buy a 200 MB data addon now that my billing cycle has been paid for the 200 MB data addon remained now  that I have capped that the 1 GB included in my plan hasn't kicked in. What should I...

rkostan93 by Great Neighbour / Super Voisin
  • 1732 Views
  • 5 replies
  • 0 Bravos
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