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Self-serve 6-digit verification codes not working

SonjaPan
Great Neighbour / Super Voisin

I am trying to set up self-serve for my new phone plan, but when I enter the 6-digit verification code that I recieve by SMS, it doesn't work and I just get a new text. Have gone through about 15 codes so far...anyone else had this problem?

2 REPLIES 2

SonjaPan
Great Neighbour / Super Voisin

Thanks! Did not work on my computer on Chrome incognito after clearing cache but did on my phone for some reason...

GR
Mayor / Maire

@SonjaPan   you could try to clear the cache on your computer and try chrome browser with incognito mode turned on

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