02-26-2019 12:26 AM - edited 01-05-2022 06:44 AM
How do I just add cash to my account without being charged tax till I actually pay for a service
Example: had a $10.00 credit in my account and changed my plan to $10.00, 30 day, 50 min. plan so when trying to add $1.20 to my account to cover the taxes I was only credited with $1.07 and .13 cents went to taxes and did not show as a credit to my account
Kenn
02-26-2019 05:16 PM
Used a credit card
02-26-2019 06:04 AM
When funds are added to your account the tax is already paid. The funds taken out to pay for service have been taxed before added to account. Depending on your province you may pay less or more then others depending on what the provincial tax rate is.
02-26-2019 04:00 AM
You did not have to add $1.20. You already had enough. You would have already paid tax on the $10 in your account.
02-26-2019 12:45 AM
@Kenn wrote:How do I just add cash to my account without being charged tax till I actually pay for a service
Example: had a $10.00 credit in my account and changed my plan to $10.00, 30 day, 50 min. plan so when trying to add $1.20 to my account to cover the taxes I was only credited with $1.07 and .13 cents went to taxes and did not show as a credit to my account
Kenn
A while ago I wrote down this analogy around available funds, amounts due, renewal etc: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Taxes-not-added-in-payment-hi...
02-26-2019 12:34 AM
@KennThe amounts shown on the PM self serve portal only show the amounts without tax. When you purchase a voucher, you pay tax on the amount (depending on where you buy it). But the amount that goes into your account is the amount before tax. It is similar with CC payments. The net amount goes to your account, but your CC is charge the amount PLUS tax.
Hope that clarifies things.
02-26-2019 12:28 AM