Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there,I don't use either text messages or data.Thus I wanted to buy a bar type phone (Not Android, but just with buttons).What are the telephones types/brands I can buy to use with Public Mobile?
Hello, My name is Richard Kassouf, I was locked out of my account. I was trying to get in and update auto pay as my card was compromised last month and forgot to update the info on here. Now my phone doesn't work and I have to use it for work tomor...
I set up an account for my brother in law. He rec'd a confirmation email and has service. However his account does not seem to exist. If we try to log on with his email and password it does not work. If I try "forgot password" it says the email add...
My account has been suspended because the rate went up by $1 and Public Mobile did not have the expiry date on my new credit card. Now I can't make the payment or upgrade my credit card info. The "Payment" option on the PM website does not allow for ...
Hey all, I PM'd the mod team already, but figured I'd drop a quick post here since we're outside of support hours, and maybe there's something obvious I'm missing. I had signed up for autopay on 2 seperate accounts (mine and my husbands). The credit ...
i am after paying for my bill twice and now it won;t let me make any calls.
So just today I was trying to send a text and it wouldn’t go threw.restarted my phone (iPhone) and still wouldn’t send. Made a call and that was fine. Switched to my Nexus and same thing. Text won’t send, but calls work. Wtf??checked my account and e...
Hi,I registered to AutoPay since I've joined Public Mobile Community, three months ago. Yesterday, October 21st, my plan was desactivated due to an absence of payment. The blance was 81$-6$ (6$ off when you register to AutoPay) = 75$. Then, I logged ...
Good morning ! Looking for a bit of help Would the Umidigi Crystal get reception on the Public Mobile Network (Telus) ? Thank you as always! Umidigi Crystal 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz
For 3 days now I have been trying to get into my account I have reset my password numerous times ans still cant sign in.?. What do I do to get into ny account?
Hi, today I bought a new Public mobile SIM card, I successfully registered an account with new phone number. However, my phone shows me No service and it doesn't know the phone number attached to that card. my public mobile dashboard shows that my ac...
Hello, it appears my account has been suspened even though I have Autopay enabled and sufficient funds were available. Any mod assistance would be appreciated. TIA.
hi. i just got my sim card today. and i went to the activation page, i put my informaiton and prot my number, picked the plan, but on the last page of the activation(where autopay is) , it said i got some error after i clicked confirm. i choice the 3...
When I got the public mobile, I had add-on for 200 min long distance.and I received msg from public mobile. I have only 10 min left for long distance, soI paid $15.75 for 400 min long distance add-on last July 27 by credit card but I realizedI can no...
I know the sim card works, it works on my iPhone 5. On my iPhone 6 though, it doesn't let me move past the activation screen. It shows a signal at the top left corner. It still says that SIM Not Supported. How can I fix this?
Public Mobile needs to fix their payment system, or at the very least do something so that when something goes wrong on their end customers still get service for a period of time. Ex. If a plan shows up as 'suspended ot expired' allow for calling/tex...
Hi Public Mobile + Community!I'm a new customer (thank you for providing us with an alternative to the big telecom companies), and have been enjoying the telephone service I've received thus far! As I was given a random number when I signed up for m...
Same problem please contact me I’m mad
Ok not in need of a new phone yet,but with the innevitale downfall of W10M I need to start to do some research and looking around. I have only had iPhone before my Windows phone and want to look at Android. I don't see paying huge dollars $1500 for...
Hi moderator team, can I reset my bill now? I ran out of data and hoping that's an option for me. Thank you
Hi,I have been locked out of my Self Serve Account. Tried to reset password but never received an email!
When I first signed up with one of the big 3 years ago, i was surprised to see that I get billed Long Distance if someone calls me long distance. Does the same thing happen with Public Mobile? Does it matter if I am out of my home area (say up nort...
Before start to use PM just wondering if my Iphone 7 Plus is compatible with this network. Check IMEI on site. It says " Your device will not work on our Network"
Hi everyone! New member here and I just wanted to say that was the most pain free experience I've ever had with switching providers and porting a number over. It took a total of 30 minutes and everything is working great! I'm sure I'll have questi...
Hi,Just in the last month I've had a lot of trouble sending texts and using data.I have a Samsung Note 5. A lot of the time it shows 4 bars, but rarely does it show 4G, sometimes it shows H.Right now I have 4 bars and I am at home in the city (a smal...
Hey Public Mobile, Firstly, YOU SUCK.Now that's out of the way let me explain.You did a great job of tricking me into signing up with you. Unfortunately I choose the 90 day plan. I hate Canadian companies, because you all try this S$#^ (Stuff). I now...
I'm porting my number from Fido on an iPhone6 (unlocked) and I'm having some issues. I left the old Fido SIM in the phone until it went No Service. I inserted the PM SIM and it's showing Public Mobile on the phone with bars. I also go a message "Your...
My next payment was coming up on Oct 25, 2017 and I decided to play with the plan tool and was happy to find I could meet my needs while saving a bit of money. I chose to start the change on my next renewal date.Now my selfserve is showing me I will ...
Anybody knows why PM plans are not appearing on this website? http://www.planhub.ca/ I guess it could bring a lot of clients in... I know plans were once displayed on this website, and even their description says it ("In Canada, we have the national ...
I'm currently on Virgin but I'm looking into switching to Public Mobile. Does anyone know if this phone I'm looking at buying would be compatible?Blu R1 Plushttps://www.amazon.ca/BLU-Plus-Smartphone-32GB-Black/dp/B01LYB4KG5/ref=sr_1_1?s=electronics&i...
| User | Bravos Count |
|---|---|
| 276 | |
| 204 | |
| 182 | |
| 121 | |
| 93 | |
| 82 | |
| 79 | |
| 72 |
