Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,i was charged less in my first 3-4 months and then recently i was charged almost $42 for the same plan. I’m not understanding the change in my billing? Is there anyone I can have explain it to me? - thanks in advance
Hello, I tried to make a payment to my account, but every time i try to do it, it says that the amount due is $0.00 but when i go back to the main page, it's telling me i need to reactivate my plan. I don't know what to do but I can't use my phone?
Hi everyone, With the current offer I’m thinking of switching my father in law over to Public from bell. Its a decision between Public and Freedom. Our main goal is both Canada and US phone calls with a very minimum amount of data. The cost for f...
I have had my phone on public mobile for months but have not tried to do the online account set up until now, as I need to upgrade my plan. When I tried to do the account set up I am not getting the verification text
I activated my SIM card but this message comes up when I check my phone.I unlocked my phone todayHELP Your IMEI - ************118 Your device has not been reported as lost or stolen.The Network Compatibility check cannot be performed at this time. ...
Why is that I can' t send pictures in my text messages. Mobile data is enabaled.The phone was on Bell and Telus before, remember when I switched from Bell to Telus I had the same problem and Telus had to create a Telus Access Point Name under Mobile ...
Help! For the last few days I cannot send or receive text or calls.
My plan has been suspended although there's no amount due. I keep trying to add funds, but it tells me there's nothing owing. I have $15.00 in available funds which is enough to cover the month's plan. What do I need to do to reactivate the service...
Hı ! I whant to know if the samsung a10 work whit public mobile. The cell information are: GPRS/E: 850/900/1800/1900, 3G: 850/900/AWS/1900, LTE: B1/B2/B3/B4/B5/B7/B8/B12/B17/B20/B38/B40/B41The phone are very new so it not listed on willmyphonework.ne...
Hello I had some problems about transfer to PM from lucky mobile,It's strange that I can't find Old Service Provider Account Number at lucky mobile website.could i ask Who has any experience in this problem?
Hi there, I found a cellphone today with Public Mobile as its carrier. Location was at Hartsdale Drive and Wincott in Etobicoke. I have the IMEI number but the phone is otherwise locked and nobody has yet to call it while I had it in my posession. ...
Is there anyway you can have multiple phone numbers under one account, instead of having multiple accounts?
Just got the basic talk/text plan for my daughter with max of 50 outgoing texts/mth. She got her iphone for her bday yesterday evenng and sent out a few text messages from home using imessage, but when I looked at her usage it showed 8/50 used. The ...
Tried to transfer my Koodo number but keeps giving error? When activating my public mobile SIM card it said to transfer my number from Koodo after activating, now it’s not working
I managed to fix this concerning issue on my device, so I hope this article helps others in a similar situation. This only really impacts you if you are on the $10 plan which has a limit of 50 outgoing Text Messages per month...Quick Background and P...
Hi there, If I change $10 plan to $15 plan, what happens to my 400-min talk add-ons? I still have more than 300mins left. They will disappear or still with my new $15 plan? Thank you! Leon
Howdy folks, Just sharing my experience with the New Sudbury Center mall (Walmart) location. At first it was abit tricky since I wanted to port my number from Speakout Wireless, but the Walmart employee who helped me managed to get me hooked up to a...
my payment was due on may 13, i was sent a text thanking me for it on may 13,@12:O2. Now on may 23, my phone was suspened and it is telling me a payment is due but it is not due till june 12. What can I do to fix this? it was only active for 10 da...
How many mg required to take pictures and odd online search?
Hey Everyone... My parents called each other and forgot to hang up the phone so all 100 mins gone. Just want to confirm that if I add the $8 add on that they will be back up and running? Man... getting them on smart phones has not gone well, time to...
I purchased the 1GB US data roaming add on but used it up in 2 days because the hotel wifi sucks! Now I want to renew the add on but it doesn’t give me the 1GB option anymore. I can only purchase the 500MB or everything else I haven’t purchased. Can ...
My renewal date is two days from now - and i'm not sure if I have initiated a change to a new month plan on the renewal date. I can access my account page but it won't allow me to view my current plan or the change plan details. When I try to access ...
Can I purchase extra talk time minutes for a 30 day time period only?
Service is supended payment has been made its sitting in the accounthow can I fix this and get my phone to resume service!I'm very disappointed and frustrated with Public mobile
I wish to become an agent to sell Public Mobile Sim cards - is there an email address or phone contact anywhere please? Sorted now thank youeveryone.
This is the second month in a row my line get suspended even though I have autopay on. I have to manually pay my account.
Hi all, Just started with PM a couple weeks ago and noticed a weird issue. Nothing terribly serious but hopefully someone can shine some light on it for me. Ok so what's been happening is every time I've gone to my grocery store since I joined PM by ...
My son is on the $10 talk and text and none of his outgoing texts ever get sent. Anyone know why? or what i need to do?
