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Forum Posts

[FIXED]: Network Service in Ontario, Quebec, and the Maritimes

Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...

Ck_PM by Public Mobile
  • 3667 Views
  • 21 replies
  • 8 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 18545 Views
  • 124 replies
  • 32 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 30109 Views
  • 184 replies
  • 27 Bravos

fee for message

My plan doesn't include text message.  what is the fee charged for each message I send or receive?  Thanks Shun

shunfeng by Great Neighbour / Super Voisin
  • 700 Views
  • 3 replies
  • 0 Bravos

Please answer

If I join in BETA, will I lose my current plan?

smna by Great Neighbour / Super Voisin
  • 1195 Views
  • 5 replies
  • 0 Bravos

Just wondering

I read on MobileSyrup that Telus plans to launch PM as a SIM only carrier, so what's a SIM Only Plan

_tien_ by Good Citizen / Bon Citoyen
  • 662 Views
  • 1 replies
  • 0 Bravos

Resolved! No service at all

Is the system down? First day in 3 years I haven't been able to get service. Location is not an issue. What's up?

Rosasite by Great Neighbour / Super Voisin
  • 837 Views
  • 2 replies
  • 0 Bravos

This is what I noticed

When I checked out 1+1, and used that http://www.willmyphonework.net/ to check, PM's LTE check was this: 4G LTE Network: Band17-700MHz/Band4-1700MHz

makkahn28 by Mayor / Maire
  • 1570 Views
  • 17 replies
  • 0 Bravos

Hey

Hi

carl by Great Neighbour / Super Voisin
  • 874 Views
  • 3 replies
  • 0 Bravos

Intro to myself

Hi Everyone! I thought i would take a moment and just say hi and introduce myself. My real name is Melissa and I am a bored stay at home mom of 6. (3 in school and 3 not yet lol). I came across pm just by luck, i think when i was searching for cell p...

hunnybunny by Model Citizen / Citoyen Modèle
  • 2024 Views
  • 7 replies
  • 1 Bravos

Resolved! 18554782542- Public mobile ?

Is this a PM phone number of just a scam ? I google it and people say its just a scam pretending to be Public mobile.http://www.unknownphone.com/search.php?num=18554782542

Kilerpl by Good Citizen / Bon Citoyen
  • 4618 Views
  • 6 replies
  • 0 Bravos

Resolved! Rewards

I have been a continued paying customer since before your rewards started and still after, but yet I have received no reward points in my history.  How come?   Thanks

sceneit by Great Neighbour / Super Voisin
  • 5446 Views
  • 13 replies
  • 1 Bravos

Resolved! Survey

I think the Survey is to long. What do other people think? The survey you get After PM people help you. It's scarry.lol

rryanand by Great Citizen / Super Citoyen
  • 2660 Views
  • 11 replies
  • 0 Bravos

Is Public Mobile following the path of Solo Mobile?

A few years ago, Solo Mobile, a sub brand of Bell, kept their present clients and stopped taking new ones. PM has announced the so called beta period almost for four months without any clarity to public.PM offers talks+text+1G data for $50, while Koo...

malang by Good Citizen / Bon Citoyen
  • 987 Views
  • 2 replies
  • 0 Bravos

Lost phone

Hi everyone, I lost my phone this morning.  I've already temporarely suspended the service, but how can I verify the latest activities?  Is there a place where I can go buy a new PM compatible Phone? Thanks!

D-Publik by Great Neighbour / Super Voisin
  • 1524 Views
  • 4 replies
  • 0 Bravos

what phone do you recommend

So I lost My Phone in April. And I am using this as an opportunity to get a new phone .Ilost the Samsung Galaxy 111gs I think the last one they sold at the PM stores for 80 bucks or so. Its worthless now 20$ maybe. So what phone new or used for 150 a...

rryanand by Great Citizen / Super Citoyen
  • 596 Views
  • 1 replies
  • 0 Bravos

GLITCH

To PM Team Members:My next plan payment date is May 3; however, the service status in my online account says expired. Though it says expired, I am able to use my phone to call *611 and a long-distance number. *611 does not state that my service has e...

Martin by Legend
  • 2399 Views
  • 8 replies
  • 0 Bravos

Resolved! Wifi at Tim Hortons

I amy trying to use WIFI and it asks for my password,which one do i need,the password i use with phone account or my email account,cant seem to login

Heavyrocker by Great Citizen / Super Citoyen
  • 30174 Views
  • 16 replies
  • 0 Bravos
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