Community

Alvito · 09-11-2019

Hi, "Sorry we cannot complete your call since you don't have an active account. To make a payment to reactivate your account please push *11 to make a payment from your phone" I'm on autopay, I remember getting both text messages. One reminding me to...

Alvito · 06-29-2019

Hey, Is there a system wide outage? Or is it just me? I'm on a OnePlus 3T, I couldn't make calls this morning and I wasn't able to receive a call. Whats going on?

Alvito · 09-12-2019

Mods have taken care of updating my credit card on their end. Also received $20 credit for the 4 days I was without service. Happy once more.

Alvito · 09-12-2019

Thanks?

Alvito · 09-12-2019

Make sure you are sending your Private Message to "Moderator_Team". Yesterday I sent a message in the morning. I got a response in the late afternoon. Today we've each sent 2 messages back and forth and my issue hasn't been resolved yet. I'm hoping P...

Alvito · 09-12-2019

This has nothing to do with a new activation. I've been a customer since late 2016 or early 2017.

Alvito · 09-12-2019

Thanks for sharing. I'm not going to do that. I'm afraid if I top it up manually, autopay will somehow kick in later and charge me double.

Community

User Statistics

User Activity

Cannot make outgoing calls

Can't make or receive calls

Re: Cannot make outgoing calls

Re: Cannot make outgoing calls

Re: Moderator Response time

Re: Cannot make outgoing calls

Re: Cannot make outgoing calls