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Gibson · 07-18-2019

I bought a phone for my wife and set her up on the Public Mobile network almost 5 or 6 months ago. The phone worked fine on the network and she's had no problems until today. Her phone says "Sim card locked" and she cannot use the phone to call or te...

Gibson · 12-18-2018

Have a quick question, I currently have a phone with the public mobile sim card. If I bought another phone to replace this one I currently have, is there anything I would have to do to switch the sim card to the new phone, or would it just switch ove...

Gibson · 07-18-2019

Thanks for your help. I'm going to look through the settings when she gets home from work, and if it's not locked, at least I have the option now to escalate it with mods

Gibson · 07-18-2019

Trust me guys, she wouldn't know how to do that, she had trouble figuring out how to use spotify on it, so I highly doubt she would lock the sim. I'll check the phone when she gets home from work just to be sure...

Gibson · 07-18-2019

The phone is a BlackBerry Z30 16GB - STA100-5. And she's never had any problems on the network until today

Gibson · 07-18-2019

I have tried it on 2 unlocked phone, and I get the same message

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