[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Data Trackers
Does anyone have any recommendations for a Data Tracker for an iPhone? Any suggestions woud be appreciated.
Resolved! Chaninging phone number
I have been with PM for a month now and it's all good I'm live in South AB and I have been using a 780 area code which is not the local area code. So I am going to change my number today to a local 403 area code. I have a question though. Will a...
1GB Promo
Is the 1GB promo I'm getting now going to last forever? When does it end?
1GB free giveaway
On December 4/2019, I was sent a text saying that you were giving me 1GB of free data and international calling. Would this be 3G LTE or 4G LTE data?
Resolved! Porting out from PM when number is suspended due to no payment
Morning guys. I had a query about proting out my wifes number from PM to Zoomer.Her bill cycle renewal is on the 19th Dec (thursday in 3 days). The new Zoomer plan/phone which i am palnning to order may not reach me before the 19th and might reach on...
Resolved! flash sale issues
0/month.I followed activation process but with no promo code we still have too activate and pay 25 $ as I do not see any zero options. Then we get credits with moderator
Can not receive text messages.
I am new to Public Mobile and I have activated my plan ( which is $15/month) and there are some problems with the text messages. Firstly, I can't send any text messages and I can only receive some text messages, not all of them. Does anyone know how ...
Resolved! Dec 13-16 Discount?
I switched to public mobile because of this promotion. The main page said that users could get their first month free if they activated from Dec. 13-16, but I don't see any credits added to my account. I did receive the international minutes and extr...
Resolved! Ported number successfully, however it's still not "active"
Hello,I followed the website's instructions on how to port a Koodo number to Public Mobile. Completed all steps and received a message saying phone number was successfully ported. However, when I click on Plans & Add Ons to check my phone number, it’...
Can't access my account
I have tried for over 2 weeks now and I always get 'sorry login attempt failed please try again later' I waited the hour to unlock etc Now I am still without the free 1 GB of data and 200 free international minutes and not any closer to obtaining bef...
Autopay cancellation
@CS_Agent I need to cancel autopay ASAP
Resolved! Error after the payment portion of 'activate sim'. Super weird issue.
I'm trying to set stuff up for some relatives. I had already setup my account without hassle. With the referral code I got, I proceeded to setup a relative's. I had done all of it until the "add-ons" part but I refreshed the page since the selectable...
What is my Public Mobile Account number
We currently have 4 phones on Public Mobile. However, we need to port one of the numbers out to another carrier. I was told that I need the PM account number. Any idea what this is?I logged in and gave him what I see on the screen - 1000000xxxxxxx. H...
Re: Port Single Number from Telus Account with Multiple Numbers
I'm not sure whether to start a new thread or reviving an old thread of the same topic. I'm about to help two family members porting out one number of a shared Telus plan. There's no commitment on the plan. Main account holder, "Person A" whose name...
Resolved! Bonus Holiday Gift 400 Intl calling minutes
I signed up for one of the larger plans and as bonus was given 400 International calling minutes which includes Hong Kong along with one extra gig of data. When I tried to call Hong Kong I was told via a voice response message that International call...
Can’t make any call
Activated this afternoon,but still no service and can't make any call
Email out of date
Hi, I'm a regular visitor to BC - each year I travel from Australia to ski for a few months and over the past several years have used Public Mobile. The problem is, that when I return each year the previous email address is invalid (as my account ha...
Autopay takes my payment but what do I spend my bonus on ?
Can we transfer somehow. if we pay with credit card what do we use credit for?
Resolved! data plan not working
I changed phone now my mobile data is not working ,
contact in person
its there any contact information can given even a text number, for assistance
Not getting my florida call
I had a plan with unlimied talk with in canada and the uSA. But for he pass month Am unable to make call to florida, its keep saying this number is out of services is out of order. please help me every important or can you recomend what to do
Saving link to each account
With two separate accounts different emails for each, but both in my name, I cannot save each account link on my computer separatly. If I save one with freshly-entered password, the second account is saved with the same password and account number.S...
about my plan
i will like to get the 50 dollar plan on my phone# : (289) xxx - xxxemail me at: [email protected] Edit: personal info removed by NDesai
Resolved! Activation error
Tried to activate online but ended up having acitvation error and asked me to try again. When tried again, the sim number become invalid, even after waiting for more than 12 hours and tried different computer/brower/clear cache solutions. Seems the p...
community
can I jsut reply to anything on community to gain points? and when do I know I have earned money off my plan?
do I qualify for 0/monthly after
I recently activated not seeing offer can we somehow add autopay at same time as I switch my 15 dollar plan too the offer?
