Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I had setup automatic payments for two lines, husband and wife, from husband's credit card, the card was over-limit at the time when the payment was due, which resulted in the payment getting rejected. It seems that Public Mobile flagged the cred...
I just activated a new number. I had cellular data turned off. How is it possible that my account shows that I have 5.29mb data usage? Is this default for all new users?
Can't login
I just recieved my sim card and tried to port over from rogers. I recently helped port a friend over and I was able to do it smoothly. This time when i activated my sim and created an account I recieved a text from public saying "to complete your req...
So there is a current promocode out for people paying more then $35, I am currently paying 45 but the website says I'm in uneligable for it, any help would be nice as public doesnt have a better get help option
I have been trying to pay for this all day but my card wont go throw iland its nothing wrong woth my card
Starting with the $25 plan including unlimited international (US) texting, if one adds the $20 for US voice/text/data add-on for 10 days, does this raise the total data limit to 1GB for the plan plus 250MB for the add-on for a total of 1.75 GB for th...
Can I get messages from Public emailed instead of texted - if yes how do I go about it? Thank you in advance for any help you can give me.
Bonjour, un problème avec l'émetteur de la carte de crédit a empêché le paiement automatique. Toutefois, hier j'ai fait faire le paiement. Ce matin, mon service avec Public Mobile est toujours suspendu. Pourriez-vous svp régler le problème?Merci
Good morning,my phone service is not working today I don't know why ?!
I have tried to make a payment many times and im sure i have filled out all of the charts complitley but everytime it says "Sorry, your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit card ...
i just wanna know can we do this online like if i want to port a number from lucky mobile to PM.
Hi,I put money in my account and my availible fund is even more than my plan cost now, however, the plan status iis expired. What should I do ?
Hello, I don't have more minutes to make calls even I didn't use all the 50 minutes from my plan. I checked in my "View usage" and all my outgoing calls together don't add up to 50 minutes.
My US add on ended at 8 pm today and now I am not able to receive texts. I can send them and phone calls are fine, but no incoming texts. I have looked this up and it seems to be a fairly common problem but I don't want to wait 24 hours for it to fix...
My plan is $40.00 per month to be paid in advance each quarter (3 monts). This is confirmed in My Account as it shows $120.00 for the 3 month advance payment. However the same page calls for a one month quarterly payment of $180.00 minus a $62.00 cre...
Does Public Mobile send texts from #5198 ?
Went to buy new sim card the sailler asked me if im a canadian resident or Visitor the he told me "don't go with public because they are a prepaid not postpaid " he just made me confused, please could anybody explain what's the disadvantages of usin...
I encourage all of you to contact your new MP after the election since this was brought up by the current Liberal Leader and the previous NDP leader to lower the costs of Canadian Cellphone Services in Canada.If we all send letters, emails and phone ...
how to know what is my promo code ? did they send message? i mean i know nothing about it.
Wanting to change mobile number badly, and looking for number starts with 647 or 416 if possible.apparantly I have only seen 437 for Toronto at this moment.does anyone know how often do they release new numbers ?any chances getting this old but gold ...
I have referred my friend and she has an active public mobile sim but I did not got the referral credit since couple of times.
Can rewards earned from this community platform be carried over to the next billing cycle?
Hi there, I activated my Public Mobile plan on October 18th, and didn't see that there was a promo ongoing (BONUSDATA); I think I'm eligible since the details indicate that promotion starts on October 18th, but when I try to input that promo code bac...
I tried this morning to set up a new account with my new sim card. I already went to the last step to input my payment information and processing, but after a few minutes, it said that have a problem and cannot go through. I was asked to try again....
Hi there, I just upgraded my phone from a Xiaomi Mi A1 to a Note 8 Pro and I moved my old SIM card over which resulted in calling and texting working fine while I have no data whatsoever. Any thoughts what the culprit could be? Thanks.
Hi dears, my phone Display name is not mine. I guess it's the old owner. How can I change it? Thanks
My plan is $10 per 30 days. Even though I have autopay and referred a friend, I still have to pay $10. Why does it not take $3 off my bill?
