Community

I paid for my phone

I made a payment April 5 why is my phone off turn it back on or I will go else where    (some type of phone number/account number/transaction authorization number removed by computergeek541)

paid service now suspended

why is my phone not working i paid your service fees on the 12th its now the 23rd and now phone suspended i need this phone i have sick child at home that my phone is needed at all times need help getting it going please

Need PUK code

I don’t have time to wait I have messaged 13 moderaters all of which were online and haven’t received any response from them. I am using my family’s wifi atm but soon I will be going back home where I have no wifi and I have no data and my SIM card i...

Anyone else being undercharged?

I see there seems to a big glitch for a lot of customers today, so I'm holding off on contacting the moderators for another day or two.  However, I was wondering if other customers have seen incorrect charges related to their account.  In my case it'...

Beware of McDonald's app

https://mobilesyrup.com/2019/04/23/mcdonalds-mobile-app-defrauded-2000-dollars/

Plan tried to renew early.. SERVICE SUSPENDED

I have already paid my service for the month of April, and today my phone services has been disconnected and I can not use my phone or make any calls. I am very frustrated as I need to use my phone and have not been able to use it all day!! I do not ...

Help

I payed a card for my phone for the 15th of april to 15 may and my phone was working fine but now my line is cut even if i payed i cant call or text even if i payed i need help please

billing date ripoff

I too paid my bill recently -- eight (8)days ago on April 15, 2019, the day the system said it was due. That supposedly covered me for 30 days -- not 8. Today, April 23, 2019, my service has been cut off and the system CLAIMS $33 is due. This is a ri...

Paid yesterday and service is out....what's wrong?

Re: can't call or receive calls

Hello. I have no service, yet my bill is paid. Can you please activate my service? Thank you. Adele

Services suspended!!!!! Really

Why!!!!!!! I am paid up and pay for less services and data and never complain about that. I rely on my phone and am disabled. I paid on the 4th for a month service and cannot afford another FULL MONTHS payment only to have my services suspended next ...

Calling on Public Mobile to Answer

Public Mobile,In case you were not paying attention, customers are angry. You made a plan change and instead of informing people about it, we all woke up to no service this morning - even though we have all paid our time. There has been no response f...

Double charged for April

Hi there.  I paid my bill on the 14th of April which is my normal billing schedule.  Today,  it required me to pay again because my service was cut off. Wtf?...I'd like my second payment returned. 

Auotopay fail. No service. Tearing my hair out. No-one to talk to. PM failure.

So PM has been bugging me to switch on Autopay for YEARS. The first thing that happens is that AUTOPAY fails to AUTOPAY. No service. Really pizzed off. It wants to AUTOPAY on May 7 (??????????). That is REALLY useful when my plan expires TODAY!!! Who...

paying bill

i paid my acct april 1/19 in amout of 45.00 dollars and now my acct suspended and my 30 days are not up what gives 

Porting old number

Having a hard time porting my old. I have had my old provider re activate it so it can be ported. Not sure how to proceed now.  @CS_Agent   

I payed my bill on April 8. I was charged again today April 23. I don't have service. Why?

I payed my bill on April 8. I was charged again today April 23 for $35 1GB that I already have with my plan and $10.I don't have service. I can't sent text, check my messages, I can't call my mom on viber.Why?   note from computergeek541: Please do n...

additional charges

hiI made my payment on april 17th and received text message saying my account had been renewed, just to find out on the april 23rd my account had been suspended.I checked my payment history I have additional charges of 35$ for data. I didn't use any ...

WOULD LIKE TO COMMUNICATE WITH AN ACTUAL PUBLIC MOBILE SERVICE REPRESENTATIVE

Hello, Without any warning, my service suddenly stopped working. First I received a message saying, "You don't have an active plan on your account," and then I received a message saying, "Your service has been temporarily suspended. Please note: I ha...

account is suspended even after paying the monthly charges

account is suspended even after paying the monthly charges

phone suspended

Why is my phone suspended although I already paid my bill 12 days ago April 11th, 2019. I never had this issue before and I have been with this company for years. How do I get back my money or turn my phone back on. Thank you.

Payment

Hello, I have paid for my plan but it says that it is not in service! i need this fixed ASAP!!!