Hi there, please contact moderator ask Simon for moderator humain they surely will help you out. Click on ? From there he will tell you how to proceed.
Have a good day
effigicars45
@Jasy21 wrote:I changed my plan to the $50 plan and I clicked it twice by accident and it charged me twice so I'm wondering if I can get a refund on one of them cuz now it's $100 on my acc when I jus wanted to change my plan
@Jasy21 Did you select the plan change to take effect on your next renewal? If yes, then the first $50 will be used for the plan change and the remaining $50 will be used to renew your plan for the next 30 days after that.
If you still want a refund.
To contact Public Mobile for help you have 3 options:
Option 1: Ask Simon for help type your question and follow the prompts.
Option 2: If you are still having a problem then try submitting a ticket directly to the Public Mobile Moderator Team as follows:
Option 3: If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
