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freezing the data plan for 4 months

Aizha
Good Citizen / Bon Citoyen

Hello, i am traveling to my own country for the summer. therefore, i will not be using public mobile services including the canadian number and data at all. How can I stop it for 4 months and then renew i.e keep using the same plan after 4 months?

5 REPLIES 5

colleeno
Model Citizen / Citoyen Modèle

@Aizha wrote:

Should I just unsubscribe for now and resume once I come back?


@Aizha

You must re-subscribe before the end of 90 days or else your account will be closed and you will lose your phone number. You should re-subscribe at around day number 85.

Log into your account. Toggle off the “Subscribed” button. Your account will be suspended starting on your next renewal date. Make note of around 85 days from that date and then log into your account again and toggle on “Subscribed”.

Aizha
Good Citizen / Bon Citoyen

Should I just unsubscribe for now and resume once I come back?

Aizha
Good Citizen / Bon Citoyen

Where can I do this?

slusagm
Mayor / Maire

Not for 4  months, just for 90 days at a time 

People can resume for 30 days right before the end of 90 days period and then suspend for another 90nl days.  But in your case, after you resume for that 30 days, you should be back in Canada 

 

hairbag1
Mayor / Maire

@Aizha 

while at the airport on the day you leave Canada, you can log in to your account and prepay for a couple of renewals...then when you get home in 4 months, you can log in to your account and Resume your Suspended service.

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