04-18-2025 08:43 PM
Hello, i am traveling to my own country for the summer. therefore, i will not be using public mobile services including the canadian number and data at all. How can I stop it for 4 months and then renew i.e keep using the same plan after 4 months?
04-19-2025 08:38 AM - edited 04-19-2025 08:41 AM
@Aizha wrote:Should I just unsubscribe for now and resume once I come back?
You must re-subscribe before the end of 90 days or else your account will be closed and you will lose your phone number. You should re-subscribe at around day number 85.
Log into your account. Toggle off the “Subscribed” button. Your account will be suspended starting on your next renewal date. Make note of around 85 days from that date and then log into your account again and toggle on “Subscribed”.
04-19-2025 08:06 AM
Should I just unsubscribe for now and resume once I come back?
04-19-2025 08:05 AM
Where can I do this?
04-18-2025 09:10 PM
Not for 4 months, just for 90 days at a time
People can resume for 30 days right before the end of 90 days period and then suspend for another 90nl days. But in your case, after you resume for that 30 days, you should be back in Canada
04-18-2025 08:55 PM
while at the airport on the day you leave Canada, you can log in to your account and prepay for a couple of renewals...then when you get home in 4 months, you can log in to your account and Resume your Suspended service.