Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I receive an email after I activated my phone about getting a free month. I activated on Jan 2 then after was emailed about getting a free month. How do I get the free month
Just curious are we able to merge 2 email account (2 sim card #) into one account, so it's much easier for me to monitor.
I just purchased a refurbished phone online and I'm just wondering if I will get a confirmation email notification. Payment has already been taken off my card but I'm not sure where to find a copy of my purchase.
When inserting my SIM into my new phone I am asked the following message:"SIM network PIN blocked. Enter SIM network PUK"I beg for help. This has been a goose chase for weeks!
I went to the bank two days ago and paid for my plan and I still don't have my plan activated its very inconvenient I'm missing out on a lot of important calls and it doesn't even say on my account that I paid when I did please fix this issue.
Just confused here. I got a text indicating that I've used 75% of my data, self serve says I've used 75% of my data, but my phone says I've used 373 MB of my 2 GB. I really don't use much data. Does anyone know what might be going on? Thanks
I cannot sign in to my Public Mobile account. it says it does not recognize my phone number or password
It says the account has been suspended for non payment when I’m on auto pay I check my bank account and they took their payment on time but charged me $3.95 extra what is going on?
I have an old Telus Motorola and an even-older Telus Nokia E71. Telus has unlocked both. The Public Mobile sim works in the Motorola. The Public Mobile sim in the Nokia gets "sim card not valid" when it starts and it is frozen. The Public Mobile ...
HiMy number is xxxxxxxxxxxxxxxxx. I want to port my number to Rogers can you help me by giving me the account no and any other details needed to port. edited by computergeek541: phone nummber removed
Hello community,I signed up for the free second month + free 5GB of data when I signed up for public mobile before January 15th. I registered yesterday and am very happy with public mobile so far but I didn't see anywhere to get the 5GB. I assumed it...
What to do to change wrong purchase?
Tons of issues with my auto pay today. Woke up to find I had no texting or calling ability. Used my credit card at Timmys for coffee this morning with no issues, used it to purchase some books on Amazon this afternoon with no issues yet autopayment...
Hi, obviously still having problems. Ported issues supposed sorted. Fido to PM. Outgoing calls, TXT in/out are working. However incoming calls don't seem to work. Well, it seems intermittently from mobile phones ie. Rogers and Telus work 50% of the ...
Hi guys, new user here!Right now the only way I can connect to my self serve account is through private mode.I just wanted to ask if others had a problem connecting onto the website when NOT using private mode? And if some experienced this issue, wha...
I got this message when trying to put the Public Mobile SIM in my iPhone 6S. I bought this phone off kijiji so I’m not sure if it’s locked or where it’s locked to, but when I look at my device settings - it says my network is Public Mobile, What doe...
Activated SIM card January 05, 2021. Transferred number from Bell Mobility (or tried to)Unable to receive calls. However; I can call out to anybody.Cannot receive/send any messages to anyone who is not on Public Mobile Tried to submit ticket to Moder...
In trying to setup my account and activate my phone, I am constantly told I have entered an invalid sim and referral code. I have entered the sim card number right off the Public Mobile card a number of times and it all looks correct. The referral co...
I have a ex boyfriend that is harrasing me he has callled or texted me from over 100 burner numbers, i need to change my number but because i had already done it not that long ago it wont let me. Is there a way to do it or someone i can contact to le...
I signed up on the boxing week plan and filled all the parameters required for the free 1 month on the $40 plan. I received an email today saying I have until Jan 15th to activate my SIM to claim the bonus. Is there any way to actually check the "My ...
hi All, Anyway to add Signature at the end of each post/reply ??
Just curious if wifi calling is an option with public mobile. Cant seem to find it on my pixel 3
I activated my sim using the email I entered under the Boxing Day promotion, but I don't see any recognition that I have the promotion. I also just received an email from Public Mobile reminding me to activate my sim card using my email before Januar...
