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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

IMEI on lost/stolen list?

my Moto G 1st gen stopped reading the SIM card May 1 2015. It was sent twice to a company who fixes phones for Motorola. I got it back today & they say my IMEI number is on a lost/stolen list! I don't know or understand how that is possible since I b...

Not enough space on Samsung Galaxy to view Gallery, however storage shows 191 MB available.

My Samsung GT-S7560M Android version 4.0.4 keeps giving me an error message when I try to view the Gallery that there is not enough space and I need to delete unnecessary files. I have 191 MB available according to the Storage info in Settings.

Resolved! When is the new BlackBerry OS being released to customers?

Just reading on CrackBerry.com that the new 10.3.2 OS launched 2 days ago. Several customers from other national carriers are reporting that they have received the update, but I am not seeing anything available yet. Any idea as to when this may happe...

"public mobile" offering data plan for $5 .......is this a scam?

Got a call from "public mobile" offering data plan for $5 (half price). After pressing for info she admitted she worked for "John Keels" and was based in India. .......is this a scam?

Anyone have Speed Test results?

I signed up for a beta invite a few months ago, and I finally got an invite this morning. I'm thinking of switching over to Public and I'm wondering if anyone can share their speedtest.net results, or general experience with their (LTE) data speeds. ...

How to call call center agent using public mobile phone.

my sim card broke and need a new one

my sim card broke and I need a new one

Resolved! as there plans prepaid or post paid? is call forwarding extra or included? if extra how much?

are these plans prepaid or postpaid? can I pay through internet banking?is call forwarding included or extra? if extra how much?how about data roaming in the USA? how much extra?Neil

LS-S2309TP-EI-AC vs LS-S2309TP-SI-AC

What's the difference between LS-S2309TP-EI-AC and LS-S2309TP-SI-AC ?Search on the internet, LS-S2309TP-SI-AC only supports simple Lay-2 access functions, while LS-S2309TP-EI-AC provides more powerful VLAN, QoS, multicast, security, authentication, a...

How to transfer to anther phone

Change of phone number.

Hi, I am living currently in Montreal and will be moving in June to Kingston, Ontario. I am on the $25 talk and text plan and want to know roughly how long it takes, using the self-serve option, to change my phone number to a Kingston one. Does it ta...

Bad service

I live in Montreal and my service is regularly spotty for extended periods of time. What can be done to resolve this?

Able to create a hotspot using my device on Public Mobile?

Am I able to create a hotspot using my device on Public Mobile?

What do I do to make my phone text and make calls while I am in the US?

What do I do to make my phone be able to text and make calls while I am in the US?

Will I still get coverage even if I go to Toronto from Montreal for a vacation?

I'm gonna go to Toronto soon for my vacation. I was wondering if I will still be able to call and text once I'm there. I have the 25$ unlimited talk and text plan. Thank you.

My Voicemail notification doesn't go away until I restart my phone.

So anytime I open a voicemail, hear it, erase it, and exit the system, my phone still keeps the notifiaction up. The only thing that helps is when I restart it. Anyone else have this Issue? Is it just my phone? Thanks!! I have a Sony Xperia Z1 btw.

Phone system is now working as of 1 p.m.

Hello,The phone system is now working as of 1 p.m.Cheers.

This site is terrible. And to top it off 611 is not working. Their customer service has gone so f

This site is terrible. I cannot find anything I want/need. And to top it off the 611 is not working. Not a happy customer. Their customer service has gone so far down hill, that I have been thinking of changing back to my original carrier, which ...

My daughters phone was stole while she was in school. What can I do to get it back.

My daughters phone was stolen while she was in school. It has not been paid, It was supposed to be paid on Sunday. 611 is not working, I cannot reach anyone. What can I do.

Why will no one help

I acctavted a card online but it sed no service when I put my chip in and I just got told that the sim I did registered is not so now what I spent 40 dollars help

Resolved! is there a telephone number i can call for help

is there a telephone number i can call for help this is urgent

hi I need someone to help me activate my card and try many times but I can not

Why would public mobile give me a phone number for Koodo and then not help me get on the public mobi

Why would public mobile give me a koodo number when I wanted to be on public mobile and how to get help with that

Can not make phone calls or receive calls

Hi, I just got a new phone that uses a nano sim card, so I requested a replacement sim card. Then I used change sim card option in My Account. After that, my 4g network works, text message works, but I can not make or receive calls. The only number ...

Voicemail

Hi There,I am a new customer with PM, and I am trying to find out the maxium amount of Voicemail Public offers. I am guilty of not clearing my messages promptly, so I need to know what is my cut off before callers hear, 'this voicemail is full there ...

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