Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Have an extra SIM, just got back into town (Mississauga). $5 bucks (cost) and a referral and it is yours.Next two hours is when I can be available. Send me a pm. Cheers!
Hey. I'm having issues with my port. From what I gather it is not complete yet. Can someone assist me on this?Thanks
My SIM card is inserted into my iphone but for some reason it shows up as "No SIM" On top of that, terrible terrible service when I called in to get help. This woman directly hung up on me after being asked to repeat what she was saying. Hoping to g...
Hello All, I just have a thought. If say June 2017, I suddenly hit the jackpot, win big time and decide to avoid the rigid Canadian winter for good, and retire to the Cook islands in the south seas...then how do I go about terminating my plan with...
I changed my play to 90 day 12G new plan from 90 days 6G, on Nov 11, and make it effective today. However, it did nothing change. plase confirm!
I have been waiting since thrusday to get my proper service. I cannot receive incoming calls on my PM network and I cannot receive texts on my Wind network. I'm stuck in the middle of no where. Where are all the MODS?? Why our issues not being resolv...
Hi, I live in Calgary, but there's no area code 403 available when I'm doing a search. If I choose my local city as Canmore, I notice there are a lots more options for area code 403. Would it be fine if I choose my local city as Canmore and get a 403...
Hi pm members,I am planning to switch my another number from Rogers to pm.I would like to switch pm now.Is there a vacation plan or hold my number active.I chooses the 90 days with no text or data and no calling.Its not letting me to proceed. Without...
I'm curious, and haven't been able to find the answer! If I have 6GB over 3 months, is it breaking it down in to 2gb/month or can you use the data as you wish for the next 90 days? Once you hit your data cap, what happens? On Telus, you get charged ...
Hi All, Anybody is experiecning the same problem? I have been trying to port my number to PM mobile since 11th of November.After a long wait, finally Mod @Shazia_K responded to my direct message last tuesday saying that the porting process will take ...
Due to porting issue, I still don’t have any incoming calls and my current service provider renewal is up soon. Tried everything from my side and there is still no ETA from PM(sent emails to MOD’s, open help desk ticket by sending email). Now I’m reg...
I think Public mobile should provid to us UPDATE. (news announment)Seem like a lot of us is experience issue activing the SIM or getting our account setup. We just want a piece of mind that all of us will get this fall promo $120 special. I think thi...
Your support request (#5237-6400) Please help... Unable to recive calls from last 10 days... loosing business and clients are mad. I am stuck, trying sending support messages but no response... this is bad... ------------ Since last 10 days i posted ...
I activated my pm sim card on Nov 18th (Fido -> public mobile), but i am unable to send or recieve text messages and incoming calls. Data and outgoing calls work fine. Ive personal messaged the mods and tweeted out to pm so far no one has gotten back...
I'm travelling back and forth to Canada quite often. Will be staying for about a month or more on each trip. Trips will be 1-6 months apart.I'm not too worried about my number changing. Just wondering if the SIM will deactivate or expire forcing me t...
After porting my number from Wind Mobile, I am not receiving any incoming calls, although I got a text saying that porting was successfully completed. Yes, I did the usual reboot the phone etc, etc, etc. I noticed that in my account under usage det...
Hi, I activated my pm sim card last night. I am now able to make outgoing calls and send outgoing text messages, also the data seems to work nicely.Unfortunately, I not able to receive either incoming texts or calls. Please let me know what I can do ...
It seem like a lot of us are all getting same problem. Lets hope all of us can get the fall promo $120 special by the end of the day. I think public mobile is being flooded with request since today is the last day of the promo. I am part of that grou...
Hi there, I activated my SIM card couple days ago and I picked the wrong data option by mistake. I was meant to take advantage of the special fall promotion with 12GB data for 3 months period, but I picked the 6GB data by miskate. Could someone pleas...
I have sent an email support case stated I would get a response within a specific time period. This did not happen.I have messaged moderators as well like many others without any response.I am not sure if any moderator is currently active on these th...
I referred three people to PM and I see my bonsuses on my self login overview page. But after i click the my rewards button and scroll all the way to the bottom, the banner shows $0 under "refer a friend". Is this normal for everyone?
"Public Mobile, I have come to bargain. Its just you and me now. You charged my credit card. Technically makes you my prisoner." - Dr.Strange ------------------------------------------------------------------- Hello everyone, Let me start off by sayi...
It would really be appreciated if a moderator, could please post a update on whats going on with failed activatiions, I have been waiting 4 days now for a reply, my credit card has been charged, but cant access webpage, cant use phone, porting is in ...
Hey there,I had set a future dated plan change for yesterday to the 12GB for $120 and on auto renewal it didn't switch over and kept the same 6GB plan. This happened the last time I had a change on renewal and someone from the forum and was nice enou...
Will it really take a week to get help?
Hi, I just set up a new SIM on the $120 promo plan (90-day/Untld Provincial calling/Unltld International text/12GB data), and my credit card was charged $135.60 ($120+tax). However, after activation, somehow the standard $106 plan (same options, but...
So both my sister and father have activated their SIM cards on Public Mobile last Thursday (17th)Both are having the same issue with 'partial port'They both can make calls but CAN'T Receive calls....I have messaged multiple MODs with the proper infor...
So I did I little testing and moved around the city and my speed are better now.35-40mpbs and 25down.I'm
Does anyone know if there is a Public Mobile app being developed, and if so, when would it be available? I would say so far that is the one of the few advantages of the competitors over PM. Would love to have an app!
I have tried to port a number from Virgin Mobile without any success. I entered my VM account number, my alternate phone. At VM, my account was shared with someone else and I think he is the primary account owner there. So in the authorization nam...
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