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01-20-2020 12:18 PM - edited 01-05-2022 09:06 AM
Is it correct that there are no taxes on $40. 00 dollar plans when I started the account there was 6 dollars tax but looking at my account today they only take the $40.00
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01-20-2020 03:12 PM
Taxes are added at the end after available funds and rewards are subtracted from your plan amount. Any extra funds after this takes place would go to available funds to be used for the next renewal.

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01-20-2020 03:06 PM
I think of it as that new real money into the account gets the tax.
Vouchers - taxed at point of purchase.
Payment card - taxed on the card
Having an amount in Available Funds reduces the cost and thus charges a lesser tax on the excess due.
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01-20-2020 02:58 PM - edited 01-20-2020 03:00 PM
@CannonFodder wrote:
@PSF wrote:it's cool that you don't get charged any taxes until your credits are gone no place else does that they take the taxes off to each month
Yeah, but then, do any other providers have credits issued to people's accounts, such as a $2 reward for having autopay on your account, or a $10 reward for refer-a-friend, $1 reward for each year with the service, etc., etc.? I don't think so.....
I haven't checked ChatR's offerings in literally years, but they used to have a $10/month for 8 months if you registered your credit card.
The invoice total with that credit was ( plan cost * taxes) - credit.
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01-20-2020 02:53 PM
@PSF wrote:it's cool that you don't get charged any taxes until your credits are gone no place else does that they take the taxes off to each month
By subtracting the rewards / available funds BEFORE the billed total, tax is only charged on the "missing" amount.
Some other providers us the total plan cost as total invoice amount and use credits towards the payment. So taxes are charged on the full plan cost, no matter how many credits you have.
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01-20-2020 02:52 PM
@PSF wrote:no I had 67 dollars in credits they took off my 40 for my bill that leaves me with 27 in credit for next month but if 40 plus 6 is 46 wouldn't there be 6. 00 tax on my credit card
@PSF That makes sense. Any funds in your account is the amount minus the taxes that have already been paid. So during renewal if the funds from your account are used to cover your plan renewal then the taxes already have been paid.
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01-20-2020 02:51 PM
or maybe they add that 6 dollars on next month when taxes can get applied
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01-20-2020 02:50 PM
@PSF wrote:it's cool that you don't get charged any taxes until your credits are gone no place else does that they take the taxes off to each month
Yeah, but then, do any other providers have credits issued to people's accounts, such as a $2 reward for having autopay on your account, or a $10 reward for refer-a-friend, $1 reward for each year with the service, etc., etc.? I don't think so.....
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01-20-2020 02:46 PM
it's cool that you don't get charged any taxes until your credits are gone no place else does that they take the taxes off to each month
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01-20-2020 02:35 PM - edited 01-20-2020 02:44 PM
@PSF wrote:no I had 67 dollars in credits they took off my 40 for my bill that leaves me with 27 in credit for next month but if 40 plus 6 is 46 wouldn't there be 6. 00 tax on my credit card
If you had $67 in available funds it just takes $40 off, no taxes.
Taxes are charged to your credit card if the $40 (or whatever amount self serve needed get to $40 of available funds) had been charged to your credit card.
Now you have $27 left toward your next renewal, so the amount charged to your credit card at renewal night will be ($40 - $2 auto-pay reward - community reward if applicable - referral rewards if applicable - available funds) * your tax rate.
I'm really proud of my little analogy I linked to in my first post in this thread... 😉
It might help you to understand better how plan renewals in self serve here work?
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01-20-2020 02:15 PM
I checked credit card I don't see the 6 dollars tax that's why I thought there was no tax on my plan
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01-20-2020 02:10 PM
no I had 67 dollars in credits they took off my 40 for my bill that leaves me with 27 in credit for next month but if 40 plus 6 is 46 wouldn't there be 6. 00 tax on my credit card
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01-20-2020 02:06 PM
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01-20-2020 01:49 PM
@PSF wrote:Hi I checked my credit card the 6. 00 tax is not there how long does it take to show up
It should show right away on your credit card. The taxes are charged at the same time, included in the same transaction.
What is the amount charged on your credit card?
Check your payment history on your self-serve account. What charge to your credit card do you see? The amount may be lower than $40 due to other credits you had already received.
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01-20-2020 01:45 PM
@PSF wrote:Hi I checked my credit card the 6. 00 tax is not there how long does it take to show up
Post a screenshot of your payment history without any personal information? We might be able to explain things.
(For example, at this point I'm not sure where you saw the $6.00?)
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01-20-2020 01:41 PM
Hi I checked my credit card the 6. 00 tax is not there how long does it take to show up
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01-20-2020 12:27 PM - edited 01-20-2020 12:28 PM
@PSF wrote:So that must mean my 6 dollars tax will be on my credit card with auto pay
Correct. You get out of paying tax on all the rewards but will pay tax on your credit card payments or when buying a voucher. This keeps it easier to figure out online which isn't a true receipt, just a billing history.
AE_Collector
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01-20-2020 12:25 PM
Don't forget if you sign-up for AutoPay, you'll save $2 (plus the taxes) off your bill every 30 days.
You just have to register your credit card. And you can continue to pay as you normally would.
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01-20-2020 12:25 PM
So that must mean my 6 dollars tax will be on my credit card with auto pay
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01-20-2020 12:23 PM
All accounts are charged sales.tax. Check in your account under rewards. Do you any amounts for referrals or autopsy ?
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01-20-2020 12:22 PM
@PSF The payment history does not show taxes. If you are on AutoPay you will see the taxes on your CC statement.
Taxman always gets paid!!
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01-20-2020 12:21 PM - edited 01-20-2020 12:25 PM
@PSF wrote:Is it correct that there are no taxes on $40. 00 dollar plans when I started the account there was 6 dollars tax but looking at my account today they only take the $40.00
All amounts in self serve are before taxes.
Taxes will be added at point of sale. Or on your credit card statement it's amount of top up + tax. If you buy a voucher you pay tax on the voucher amount to the merchant.
Edit to add link to my chips and piggy bank analogy: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Taxes-not-added-in-payment-hi...
