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New Account multiple login fails

Nyha7
Great Neighbour / Super Voisin

New account- Sorry, your login attempt failed. Please try again.

4 REPLIES 4

LovesToPM
Mayor / Maire

@Nyha7 wrote:

New account- Sorry, your login attempt failed. Please try again.


If you actvated in-store, then you will need to register your self-serve account (before you can login): https://selfserve.publicmobile.ca/self-registration/

Triguy
Mayor / Maire

Try waiting an hour and log in again.  You could also try the forgot password link.  Try using a different browser and incognito mode.  Clear your cache and cookies then reboot.  If you still need assistance then submit a ticket by clicking on the question mark on the bottom right.

geopublic
Mayor / Maire

@Nyha7  Make sure you are entering the correct username. Make sure that CAPS are not on. If you try to many times your account will get locked so try again in an hour.

gblackma
Mayor / Maire

Welcome to PM .Need some  more information. Are you trying to set up your acount? Or set it up and cannot log into it? Thanks. Have you tried to reset your password? If you have, wait an hour and try to do so ago in using an incognito page.  If you still cannot log in contact a moderator .


@Nyha7 wrote:

New account- Sorry, your login attempt failed. Please try again.


 

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