Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
does not work, I cannot send or download pictures via text, my internet works fine now
Hello, My daughter's phone's payment plane just got renewed today and she cannot make or receive calls. Also, she cannot send or receive a text. Need to address them as soon as possible. Thanks!
Hello everyone! I was just wondering how much it costs if any to change your phone number and how I can go about changing my number. Thank you!
How do I do this and why is this so hard to get an answer. How do I get the puk?
Can someone tell me how I can redeem the free gift?
Hey all, Posting this question for my dad who has been using the $10 plan for a couple months now. We noticed that the lowest cost option is now $15, which has more minutes and texting than he needs. Was wondering if he will still continue to be char...
I just renewd my plan on the 12th. I just got notice that my data is 75% used. When I checked my account I should still have 2 free promo 1g that wasnt used ( hoilday promo and public moblie love back in Aug) they were both there before I renewed my ...
Hi, is it possible to purchase a Public Mobile SIM card without a plan? The intended user will not be making many calls or texts per month, so I’m wondering if it is possible to purchase a $10 voucher for their account, and have funds deducted from t...
I was logged into my account and saw a glitch when looking at my badges. If you received one badge, you now see all possible badges for the month. However, you don't see this glitch if you view someone else's profile while logged in or if you logout ...
Hello, I am referring a family member to Public Mobile. We have ordered a new phone, however it will probably not arrive for 2-3 weeks. We would like to take advantage of the current promotions before they expire and already have a SIM card. Is it...
how do i get my iphone6s unlocked that was on rogers originally?
Hi there, I have recently purchased a sim card and i am trying to make my first payment, but the payment doesnt go through. I have contacted my bank- it's all good on their end, been told to contact the vendor itself. I have tried the upper case lowe...
I'm on autopay every three months and today my payment came out as usual but cannot make or receive calls or texts.
Moto Z3 Play $149.99 with code MOTOMADNESS.https://intl.motorola.com/ca/mods-and-accessories/phones/moto-z3-play-pdp/This is direct from Motorola Canada's online store. Credit goes to our friends at RFD:https://forums.redflagdeals.com/motorola-com-mo...
Hello everybody! I looked all over to see if its possible to block my internet use when im close to the maximum amount i have on my plan? Thank for you help!
Hello! When I signed up this deal was offered: "Hey Community,Effective immediately to November 21, 2019 at 11:59PM ET, new customers who activate online or in-store at participating retailers on a $35/mo plan or higher will receive $10 off for the f...
Now getting message that I don't have long distance add-on activated. Same number as always withinm own family who live with me and also use public mobile. 613 area code. Have reset phone 3 times now. Nothing working. Plan is up to date. Data not res...
I need help setting an APN on my iphone 8+
will any part of my phone work? DoI just connect to the local WIFI to text, and talk?will I be able to call back to canada? will canadians be able to call me?
Hey, The past few days I have been getting spam called like crazy and it's really getting on my nerves. I'm paying for a service and to me that means that I should not have to deal with this. I'd rather use a service like Fongo or just a free one in ...
I understand I can suspend service up to 90 days by canceling autopay. But what happens if I have a cash balance from a referal on my account? I'm assuming with autopay off, it'd just take the monthly due from the balance. Also will my $1 referal ...
Hi PM Members, Has anyone seen the recenlty Freedom Mobile Prepaid plan for $19 for unlimited talk, text, and 1.5BG data on full LTE speed. It's also mention a $5 digital discount, which I am not sure about. So it $19 or $14? Eitherway, this sounds ...
How do I change or add APN settings to my Umidigi X phone? It is Android 9.0. The APN settings are greyed out and there is no "+" sign. I'm unable to send or receive MMS messages or use my data. Can send regular texts and access internet using WiFi, ...
Hi, I had recharged my account with 40$ plan on Nov 19th and I was supposed to get 10$ bonus for 6 months inclusive of the month I recharged. However, I got my next recharge auto-debited but I did not get the bonus as well as Auto-pay rewards. Kindly...
I accidentally added $25 to Account#: xxxxxxxxxxxx, which is the account of a friend that had no credit card. I don't think she is even in the country anymore. I meant to add it to my Account#: xxxxxxxxxxxxxxxxxxx Is it possible to reverse the charge...
Hi... I bought the US Roaming add on, and it did not work....I was not able to access my 1gb of data.... the 10 days has already passed. I was in Florida last week, and it did not allow me to access.... the 1gb... I attempted multiple times but no ac...
I have autopay plan with unlimited long distance and text...the plan was renewed yesterday and now I can't make any calls
My dad's phone is on the $10 plan with $5-500 mins add on. He is going out of the country for 4-5 months.1. What will happen to $5 - 500 mins add on ( about 350 mins leftover) if I suspend his line for 90 days (really 88 days) to keep the number. Doe...
CBC article (https://www.cbc.ca/news/technology/crtc-call-blocking-1.5401057) "As an alternative, they can offer subscribers "filtering services" that provide more advanced call-management features, which is what Telus is doing for its wireless custo...
