Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I am new to public mobile and I am super confused.First off, I had to transfer my phone number from Virgin Mobile to Public Mobile. This number does not work now when people call me. How do I know if or when my phone number has been transferre...
I signed up tonight with a friend referral but I didn't see the $10 credit i expected. Does that show up on my next bill? How can I ensure I get the credit? Thanks. Chad
i forgot my password trying to rest it. I put in my email to resive a code and i dont get the email. im trying to make a payment
Hi, Canada Long distances Add-on showing 31 minutes used byt no long distances calls were made. How is this charged, I checked all my outgoing calls already.
Can someone please help me. I switched to Public and using the services but can't log into my account.
Hello,I just discovered there is no service on my phone, calling or texting since sometime between noon and 5pm so far today.Does anyone know how long this outage will be or its cause?
Any time I dial *611 to make a payment, my phone connected with Metro PC from USDo Public Mobile has different phone # to dial for payment? thanks
Hello, I'm looking to get a phone plan and am wondering if I can keep my old phone number from Rogers?
Hi I recently got a name change a couple of months ago. Looking back now I regret it. Is there any way I can go and change the username on here so I do not have to see my old name?
How do I make a post??? I need help. Got new phones last night (new to us) and they won't pick up the data so only work on wifi??? The X is giving me the most grief. Any help please?? [Title changed ...... Luddite]
I just tried to add US Roam, my balance was 0 so I added the plan and was asked to pay by creditcard. I paid, but my account balance said $20. So I did not know if I had got the plan or not and there is no one to ask! I have now purchased the plan...
Can you make a payment plan?
Just wanted to Quickly check to see if there is a promo for a $40 plan which i would like to change next billing cycle. ThanksSP
As the title says, I recently switched from Freedom to Public and I can recieve and send texts and calls but I am unable to connect to the data. Any help would be appreciated.
They charged me twice when I make a change plan. What I have to do now?
Is there a way to stop the automated txt msgs from PM reminding me that my payment is due? I am already subscribed to autopay so I don't need this reminder every month
Going to incognito/ private mode and clearing your browser history seems to be a solution to many information entering issues. On my Umidigi F1 Android 9 phone, which has the Google and Chrome internet browsers installed. I can't figure this out on G...
just wondered if PM was partnered with Telus
Si je prend l'option 200 min. interurbain canada état-unis à 8 $, quand expire mes minutes inutilisé?
hey hows it going, so recently i joined the public mobile community and wanted to know how i can port my old koodo number instead of using the new one. The error message Im getting at the moment is. "We were unable to transfer the phone number you en...
I've tried every browser, I can't get all the way through the process.
I purchased US talk text & data . I am having trouble responding to texts and cannot make phone calls. Anyone have ideas?
I HAVE DELETED MY ONE CREDIT CARD FROM AUTO PAY THEN I COULD NOT ABLE TO UPDATE NEW CARD FOR AUTO PAY. I HAVE TRY 5 DIFFERENT CARD FOR AUTO PAY BUT NOT HELPING WITH AUTOPAY. PLEASE SOME ONE HELP ME AS I AM FACONG DIFFICULTY AS NO CUSTOMER SERVICE NO...
Hello,I have made a payment and my phone is still not activated.Please help!Thanks
Sms while vacation in India - what needs to be done before leaving For India Please do guide me. Thanks.
I live in Canada, If I want to add on the $15 international long distance, can I use it In Mexico to call back to Canada?
I referred my friend to join PM. She went to Walmart at Matheson Blvd in Mississauga tonight at 5:30 pm. The sales associate refused to sell a single SIM card alone, except she joins a plan. It happened at South Commom Mall Walmart a couple months ...
Hi there,I currently have a plan $35 with 1.5GB with $10 discount off (new year promotion), and I want to change the plan to $40 with 4.5GB.I looked answers on community and I also checked on SIMon, the answer is I won't lose the monthly discount, ho...
I'm trying to access my self serve account and I can't get into it is this website down?
