03-18-2020 12:56 AM - edited 01-05-2022 11:10 AM
Hello,
I want quit my plan from April as I will leave the country in the end of March.
I want to know what I have to do to quit my plan that I'm currently in.
Thank you.
Solved! Go to Solution.
03-28-2020 01:07 AM
@kimmycooper wrote:Just remove credit/debit Card Number
Thanks for trying, but this question was already answered nearly 10 days ago. There's plenty of questions that haven't been completely answered though. Good luck.
03-27-2020 04:09 PM
Just remove credit/debit Card Number
03-18-2020 10:17 AM
@yunamizutani wrote:Hello,
I want quit my plan from April as I will leave the country in the end of March.
I want to know what I have to do to quit my plan that I'm currently in.
Thank you.
@yunamizutani You have three options:
03-18-2020 02:59 AM - edited 03-18-2020 03:00 AM
Do you have money on your account that you would like to use after you come back?
If yes, then report your phone lost.
You have to report it found in less than 90 days of you don't want to lose your account.
If not, just remove your credit card
Again you have to reactivate in less than 90 days if you don't want to lose your account and everything on it
Have a safe trip
03-18-2020 12:58 AM
@yunamizutani wrote:Hello,
I want quit my plan from April as I will leave the country in the end of March.
I want to know what I have to do to quit my plan that I'm currently in.
Thank you.
Remove any credit or debit card from your self service account. That's really all you need to do. The account will close after 90 days of the account being in suspended status.
03-18-2020 12:58 AM - edited 03-18-2020 12:59 AM
@yunamizutani Do you want to close your account for good? If so, delete credit card from your autopay, and account will be automatically closed in 90 days.